Experienced Customer Service Representative (CSR) in Chicago, Illinois Salary

The average rate for an Experienced Customer Service Representative (CSR) in Chicago, Illinois is $15.25 per hour.

$30,201 - $53,772
(Median)
$30K
$40K
$54K
MEDIAN: $40,257
10%
50%
90%

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$11.23 - $21.24
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,201 - $53,772  
   
Bonus
$1,960  
Profit Sharing
$3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,757 - $51,356  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 32
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.23 - $21.24  
   
Hourly Tips
$0.92  
Overtime
$23.68  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,960  
   
Profit Sharing
$3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,757 - $51,356  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 49
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About Chicago, Illinois

Cook County, Illinois
2,662,238
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Representative (CSR) Job Listings

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Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 3%

Customer Relations
up arrow 1%

Data Entry
0%

National Average
$37,000

Customer Service
up arrow 1%

Microsoft Word
up arrow 1%

Windows Operating System General Use
up arrow 1%

Microsoft Excel
up arrow 1%

Sales
up arrow 2%

Microsoft Office
up arrow 3%

Computer Service
up arrow 3%

Typing
up arrow 4%

Call center operations
up arrow 7%

Call Center
up arrow 8%

Data Processing
up arrow 8%

Phone Support
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
88 %
Male
13 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 73%
medical benefits
Vision: 64%
dental benefits
None: 18%
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