Experienced Customer Service Representative (CSR) in Chicago, Illinois Salary

The average rate for an Experienced Customer Service Representative (CSR) in Chicago, Illinois is $15.70 per hour.

$29,626 - $54,467
(Median)
$30K
$39K
$54K
MEDIAN: $38,915
10%
50%
90%

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$10.23 - $21.04
(Median)
$10
$16
$21
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,626 - $54,467  
   
Bonus
$0.00 - $5,918  
Profit Sharing
$1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,757 - $48,732  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 43
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.23 - $21.04  
   
Hourly Tips
$0.92  
Overtime
$14.90 - $31.08  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $5,918  
   
Profit Sharing
$1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,757 - $48,732  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 83
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Customer Service Representative (CSR) Job Listings

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Skills That Affect Customer Service Representative (CSR) Salaries

Windows Operating System General Use
up arrow 8%

Typing
up arrow 8%

Problem Solving
up arrow 4%

Sales
up arrow 3%

Computer Service
up arrow 2%

Microsoft Word
up arrow 2%

Data Entry
up arrow 1%

Microsoft Office
up arrow 1%

Customer Relations
0%

National Average
$35,000

Customer Service
up arrow 1%

Microsoft Excel
up arrow 1%

Call Center
up arrow 3%

Phone Support
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
85 %
Male
15 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
medical benefits
Vision: 60%
dental benefits
None: 17%
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