Experienced Customer Service Representative (CSR) Salary in Chicago, Illinois

The average rate for an Experienced Customer Service Representative (CSR) in Chicago, Illinois is $16.56 per hour.

$27,933 - $52,285
(Median)
$28K
$35K
$52K
MEDIAN: $35,070
10%
50%
90%

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$11.59 - $21.32
(Median)
$12
$17
$21
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,933 - $52,285  
   
Bonus
$0.00 - $3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,033 - $47,509  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 38
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.59 - $21.32  
   
Overtime
$15.32 - $33.66  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,033 - $47,509  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 82
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Skills That Affect Experienced Customer Service Representative (CSR) in Chicago, Illinois Salaries

Typing
up arrow 4%

Problem Solving
up arrow 3%

Sales
up arrow 3%

Windows Operating System General Use
up arrow 3%

Computer Service
up arrow 2%

Data Entry
up arrow 1%

Microsoft Word
up arrow 1%

Microsoft Office
0%

National Average
$35,000

Customer Service
up arrow 1%

Customer Relations
up arrow 2%

Phone Support
up arrow 2%

Call Center
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
88 %
Male
12 %

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 69%
vision benefits Vision: 59% employee benefits None: 16%
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