Experienced Customer Service Representative (CSR) Salary in Chicago, Illinois

The average rate for an Experienced Customer Service Representative (CSR) in Chicago, Illinois is $16.59 per hour.

$28,991 - $52,463

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$11.56 - $21.35

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,991 - $52,463  
   
Bonus
$0.00 - $3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,478 - $47,637  
Country: United States | Currency: USD | Updated: 19 Jul 2015 | Individuals Reporting: 37
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.56 - $21.35  
   
Overtime
$15.21 - $33.84  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,478 - $47,637  
Country: United States | Currency: USD | Updated: 19 Jul 2015 | Individuals Reporting: 81
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Skills That Affect Experienced Customer Service Representative (CSR) in Chicago, Illinois Salaries

Typing
up arrow 4%

Sales
up arrow 3%

Problem Solving
up arrow 2%

Computer Service
up arrow 2%

Windows Operating System General Use
up arrow 2%

Data Entry
0%

Microsoft Word
0%

National Average
$35,000

Customer Service
up arrow 1%

Microsoft Office
up arrow 1%

Customer Relations
up arrow 2%

Phone Support
up arrow 2%

Call Center
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
87 %
Male
13 %

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 71%
vision benefits Vision: 61% employee benefits None: 16%
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