A Customer Service Representative (CSR) in Rancho Cucamonga, California earns an average wage of $12.49 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$24,932 - $39,663
(Median)
$
$31K
$
MEDIAN: $30,802
50%

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$8.98 - $15.98
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$30,802  
   
Bonus
$1,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,932 - $39,721  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$8.98 - $15.98  
   
Overtime
$18.01  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,550  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,932 - $39,721  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 18
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Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 2%

National Average
$27,000

Entry-Level
up arrow 4%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 11%

Customer Relations
up arrow 9%

National Average
$27,000

Customer Service
up arrow 4%

Typing
up arrow 6%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 5 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
8%
1-4 years
46%
5-9 years
17%
10-19 years
29%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 39%
medical benefits
Vision: 28%
dental benefits
None: 33%
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