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Customer Service Representative (CSR) Salary in Austin, Texas (United States)

The average pay for a Customer Service Representative (CSR) in Austin, Texas is $12.71 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Customer Service Representative (CSR) in Austin, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,764 - $42,978
(Median)
25K
30K
35K
43K
MEDIAN: $35,329
10%
25%
50%
90%
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Customer Service Representative (CSR) in Austin, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.83 - $16.53
(Median)
9
11
15
17
MEDIAN: $12.00
10%
25%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$24,764 - $42,978  
   
Bonus
$0.00 - $2,691  
Profit Sharing
$822 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,410 - $40,334  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 36
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.83 - $16.53  
   
Overtime
$15.18 - $26.24  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,691  
   
Profit Sharing
$822 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,410 - $40,334  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 126
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Experience Affects Customer Service Representative (CSR) in Austin, Texas Salaries

Experienced
up arrow 7%
National Average
$30,000

Skills That Affect Customer Service Representative (CSR) in Austin, Texas Salaries

Customer Relationship Management (CRM)
up arrow 18%
Computer Service
up arrow 7%
Insurance
up arrow 7%
Data Processing
up arrow 5%
Problem Solving
up arrow 4%
Office Administration
up arrow 3%
Phone Support
up arrow 2%
Customer Service
up arrow 1%
Sales
up arrow 1%
National Average
$30,000
Typing
up arrow 3%
Call Center
up arrow 4%
Data Entry
up arrow 5%
Microsoft Office
up arrow 5%
Microsoft Excel
up arrow 5%
Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 29 votes.

Gender

Female
63%
female alumni
 
Male
37%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
41%
5-9 years
31%
10-19 years
21%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 62%
vision benefits Vision: 50% employee benefits None: 29%