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Customer Service Representative (CSR) Salary in Austin, Texas

The average pay for a Customer Service Representative (CSR) in Austin, Texas is $12.79 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much between less experienced and more experienced workers. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$27,614 - $41,428
(Median)
$28K
$35K
$41K
MEDIAN: $34,792
10%
50%
90%

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$9.75 - $16.81
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$27,614 - $41,428  
   
Bonus
$0.00 - $2,605  
Profit Sharing
$822 - $2,430  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,928 - $39,767  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 37
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.75 - $16.81  
   
Overtime
$15.08 - $28.06  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,605  
   
Profit Sharing
$822 - $2,430  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,928 - $39,767  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 124

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Experience Affects Customer Service Representative (CSR) in Austin, Texas Salaries



National Average
$30,000


Skills That Affect Customer Service Representative (CSR) in Austin, Texas Salaries

Customer Relationship Management (CRM)
up arrow 17%

Insurance
up arrow 6%

Data Processing
up arrow 5%

Problem Solving
up arrow 4%

Computer Service
up arrow 3%

Office Administration
up arrow 2%

Customer Service
up arrow 1%

Sales
0%

National Average
$30,000

Microsoft Office
up arrow 2%

Phone Support
up arrow 3%


Typing
up arrow 5%

Microsoft Excel
up arrow 6%

Data Entry
up arrow 8%

Customer Relations
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
33%
10-19 years
17%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 60%
vision benefits Vision: 47% employee benefits None: 31%