The average pay for a Customer Service Representative (CSR) in Austin, Texas is $14.22 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,451 - $50,417
$25K
$35K
$50K
MEDIAN: $34,643
10%
50%
90%

Add this chart to your site: 640px    300px

$9.73 - $19.50
$9
$14
$20
MEDIAN: $14.22
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,451 - $50,417  
   
Bonus
$61.28 - $5,872  
Profit Sharing
$1,850  
Commission
$12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,070 - $46,057  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 32
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.73 - $19.50  
   
Hourly Tips
$0.06  
Overtime
$14.31 - $28.52  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$61.28 - $5,872  
   
Commission
$12,000  
Profit Sharing
$1,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,070 - $46,057  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 93

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Austin, Texas

Travis County, Texas
931,840
Male:
475,718 (51.1%)
Female:
456,122 (48.9%)
Austin (/ˈɒstᵻn, ˈɔː-/) is the capital of the U.S. state of Texas and the seat of Travis County. It is the 11th-most populated city in the U.S and the 4th-most populated in Texas. It is the fastest growing of the 50 largest US cities and the second largest state capital city in the United States after Phoenix, Arizona. As of June 1, 2016, Austin had a population of 931,830 (U.S. Census Bureau estimate). Located in Central Texas in the foothills of Texas Hill Country, the city is home to numerous lakes, rivers, and waterways including Lady Bird Lake, Barton Springs, McKinney Falls, the Colorado River, Lake Travis, and Lake Walter E. Long. It is the cultural and economic center of the Austin–Round Rock metropolitan area, which had an estimated population of 2,010,860 as of June 1, 2016. In the 1830s, pioneers began to settle the area in central Austin along the Colorado...
Austin:
$62,250
Texas:
$55,653
$1,139
Austin:
$282,700
Texas:
$152,000
3.1%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

More Cities for Customer Service Representative (CSR)

Key Stats for Customer Service Representative (CSR)

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
046
Less than 1 year
7%
1-4 years
46%
5-9 years
17%
10-19 years
21%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 12%


National Average
$31,000



Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 15%

Data Processing
up arrow 9%

Microsoft Word
up arrow 8%

Microsoft Office
up arrow 3%



Computer Service
up arrow 1%

National Average
$31,000

Call center operations
up arrow 1%


up arrow 3%



Microsoft Excel
up arrow 6%


Sales
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
17%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 59%
vision benefits
Vision: 53%
dental benefits
None: 25%
ADVERTISEMENT