Customer Service Representative (CSR) in Austin, Texas Salary

The average pay for a Customer Service Representative (CSR) in Austin, Texas is $13.10 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much between less experienced and more experienced workers. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,780 - $49,115
(Median)
$26K
$34K
$49K
MEDIAN: $33,674
10%
50%
90%

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$9.76 - $18.48
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,780 - $49,115  
   
Bonus
$0.00 - $2,631  
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,899 - $43,830  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 46
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.76 - $18.48  
   
Hourly Tips
$0.06  
Overtime
$13.46 - $28.65  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,631  
   
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,899 - $43,830  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 122
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 1%

National Average
$30,000



Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 19%

Microsoft Word
up arrow 9%

Data Processing
up arrow 6%

Insurance
up arrow 5%

Problem Solving
up arrow 3%

Microsoft Office
up arrow 3%

Customer Service
up arrow 2%

Computer Service
0%

National Average
$30,000

Phone Support
up arrow 3%

Microsoft Excel
up arrow 5%


Data Entry
up arrow 6%

Customer Relations
up arrow 7%

Typing
up arrow 7%

Sales
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
29%
10-19 years
18%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 57%
medical benefits
Vision: 46%
dental benefits
None: 29%
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