The average wage for a Customer Service Representative (CSR) in Austin, Texas is $13.94 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,406 - $50,499
(Median)
$25K
$33K
$50K
MEDIAN: $33,460
10%
50%
90%

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$9.75 - $17.60
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,406 - $50,499  
   
Bonus
$251.68 - $5,960  
Profit Sharing
$1,850  
Commission
$12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,993 - $44,829  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.75 - $17.60  
   
Hourly Tips
$0.06  
Overtime
$14.18 - $26.28  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$251.68 - $5,960  
   
Commission
$12,000  
Profit Sharing
$1,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,993 - $44,829  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 86
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About Austin, Texas

Travis County, Texas
910,649
Male:
475,718 (51.1%)
Female:
456,122 (48.9%)
Austin (/ˈɒstᵻn, ˈɔː-/) is the capital of the U.S. state of Texas and the seat of Travis County. It is the 11th-most populated city in the U.S and the 4th-most populated in Texas. It is the fastest growing of the 50 largest US cities and the second largest state capital city in the United States after Phoenix, Arizona. As of June 1, 2016, Austin had a population of 931,830 (U.S. Census Bureau estimate). Located in Central Texas in the foothills of Texas Hill Country, the city is home to numerous lakes, rivers, and waterways including Lady Bird Lake, Barton Springs, McKinney Falls, the Colorado River, Lake Travis, and Lake Walter E. Long. It is the cultural and economic center of the Austin–Round Rock metropolitan area, which had an estimated population of 2,010,860 as of June 1, 2016. In the 1830s, pioneers began to settle the area in central Austin along the Colorado...
Austin:
$62,250
Texas:
$55,653
$1,139
Austin:
$282,700
Texas:
$152,000
3.1%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 15%


National Average
$31,000



Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 14%

Data Processing
up arrow 7%

Microsoft Word
up arrow 6%

Problem Solving
up arrow 3%

Customer Service
up arrow 2%

Computer Service
up arrow 1%

Customer Relations
0%

Call center operations
0%

National Average
$31,000

Microsoft Office
up arrow 2%

Microsoft Excel
up arrow 5%




up arrow 7%

Sales
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
7%
1-4 years
49%
5-9 years
18%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 55%
medical benefits
Vision: 50%
dental benefits
None: 26%
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