Customer Service Representative (CSR) Salary in Austin, Texas

The average pay for a Customer Service Representative (CSR) in Austin, Texas is $12.98 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much between less experienced and more experienced workers. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Microsoft Word.

$28,043 - $45,615
(Median)
$28K
$35K
$46K
MEDIAN: $34,973
10%
50%
90%

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$9.89 - $17.27
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$28,043 - $45,615  
   
Bonus
$0.00 - $2,469  
Profit Sharing
$900 - $2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,106 - $41,452  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 40
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.89 - $17.27  
   
Overtime
$15.57 - $28.16  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,469  
   
Profit Sharing
$900 - $2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,106 - $41,452  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 122
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Experience Affects Customer Service Representative (CSR) in Austin, Texas Salaries


National Average
$30,000



Skills That Affect Customer Service Representative (CSR) in Austin, Texas Salaries

Customer Relationship Management (CRM)
up arrow 16%

Microsoft Word
up arrow 13%

Insurance
up arrow 5%

Problem Solving
up arrow 4%

Data Processing
up arrow 4%

Customer Service
up arrow 1%

Computer Service
up arrow 1%

Office Administration
up arrow 1%

Microsoft Office
0%

National Average
$30,000

Phone Support
up arrow 3%

Typing
up arrow 6%


Sales
up arrow 8%

Data Entry
up arrow 9%

Customer Relations
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
31%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 58%
vision benefits Vision: 47% employee benefits None: 31%
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