Customer Service Representative (CSR) Salary in Austin, Texas

The average pay for a Customer Service Representative (CSR) in Austin, Texas is $12.96 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Microsoft Word.

$28,043 - $45,615

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$9.91 - $17.19

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$28,043 - $45,615  
   
Bonus
$0.00 - $2,469  
Profit Sharing
$900 - $2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,157 - $41,300  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 40
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.91 - $17.19  
   
Overtime
$15.57 - $28.16  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,469  
   
Profit Sharing
$900 - $2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,157 - $41,300  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 125
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Austin, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Austin, Texas Salaries

Late-Career
up arrow 7%


National Average
$30,000



Skills That Affect Customer Service Representative (CSR) in Austin, Texas Salaries

Customer Relationship Management (CRM)
up arrow 17%

Microsoft Word
up arrow 11%

Data Processing
up arrow 5%

Problem Solving
up arrow 4%

Insurance
up arrow 3%

Office Administration
up arrow 2%

Customer Service
up arrow 1%

Computer Service
up arrow 1%

National Average
$30,000

Microsoft Office
up arrow 1%

Phone Support
up arrow 2%


Typing
up arrow 6%

Sales
up arrow 7%

Data Entry
up arrow 8%

Customer Relations
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
30%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 57%
vision benefits Vision: 47% employee benefits None: 31%
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