Customer Service Representative (CSR) Salary in Columbus, Ohio (United States)

A Customer Service Representative (CSR) in Columbus, Ohio earns an average wage of $13.07 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in Office Administration is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Customer Service Representative (CSR) in Columbus, Ohio Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,366 - $41,820
(Median)
24K
34K
37K
42K
MEDIAN: $33,782
10%
50%
75%
90%
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Customer Service Representative (CSR) in Columbus, Ohio Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.21 - $16.44
(Median)
9
11
13
15
16
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$24,366 - $41,820  
   
Bonus
$0.00 - $2,429  
Profit Sharing
$486.05 - $1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,243 - $38,096  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 216
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.21 - $16.44  
   
Overtime
$9.74 - $23.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,429  
   
Profit Sharing
$486.05 - $1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,243 - $38,096  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 216
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Pay by Experience Level for Customer Service Representative (CSR) in Columbus, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Columbus, Ohio Salaries

Late-Career
up arrow 12%
National Average
$29,000

Skills That Affect Customer Service Representative (CSR) in Columbus, Ohio Salaries

Office Administration
up arrow 19%
Computer Service
up arrow 10%
Data Processing
up arrow 10%
Microsoft Office
up arrow 3%
Customer Relations
up arrow 2%
Data Entry
up arrow 1%
Customer Relationship Management (CRM)
up arrow 1%
Call Center
0%
National Average
$29,000
Customer Service
up arrow 2%
Microsoft Excel
up arrow 3%
Phone Support
up arrow 5%
Sales
up arrow 6%
Typing
up arrow 12%
Problem Solving
up arrow 13%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 49 votes.

Gender

Female
72%
female alumni
 
Male
28%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
26%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 59%
vision benefits Vision: 53% employee benefits None: 30%
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