Customer Service Representative (CSR) Salary in Columbus, Ohio

A Customer Service Representative (CSR) in Columbus, Ohio earns an average wage of $13.54 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$25,236 - $41,440

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$9.64 - $17.26

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$25,236 - $41,440  
   
Bonus
$0.00 - $2,429  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,927 - $39,988  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 59
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.64 - $17.26  
   
Overtime
$11.53 - $26.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,429  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,927 - $39,988  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 168
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Columbus, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Columbus, Ohio Salaries

Late-Career
up arrow 11%



National Average
$30,000


Skills That Affect Customer Service Representative (CSR) in Columbus, Ohio Salaries

Insurance
up arrow 8%

Customer Relationship Management (CRM)
up arrow 7%

Computer Service
up arrow 6%

Customer Relations
up arrow 4%

Phone Support
up arrow 3%

Windows Operating System General Use
up arrow 3%

Data Entry
up arrow 2%

Microsoft Office
up arrow 1%

National Average
$30,000

Call Center
up arrow 1%

Customer Service
up arrow 2%

Problem Solving
up arrow 4%

Typing
up arrow 5%

Data Processing
up arrow 5%

Microsoft Excel
up arrow 6%

Sales
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
4%
1-4 years
39%
5-9 years
26%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 60%
vision benefits Vision: 52% employee benefits None: 29%
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