Customer Service Representative (CSR) Salary in Columbus, Ohio (United States)

A Customer Service Representative (CSR) in Columbus, Ohio earns an average wage of $12.95 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The skills that increase pay for this job the most are Data Processing, Office Administration, and Computer Service. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Customer Service Representative (CSR) in Columbus, Ohio Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,406 - $43,746
(Median)
24K
34K
38K
44K
MEDIAN: $34,023
10%
50%
75%
90%
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Customer Service Representative (CSR) in Columbus, Ohio Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.05 - $16.35
(Median)
9
11
13
15
16
MEDIAN: $12.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$24,406 - $43,746  
   
Bonus
$0.00 - $2,429  
Profit Sharing
$486.05 - $1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,970 - $38,096  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 226
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.05 - $16.35  
   
Overtime
$9.93 - $23.18  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,429  
   
Profit Sharing
$486.05 - $1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,970 - $38,096  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 226
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Pay by Experience Level for Customer Service Representative (CSR) in Columbus, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Columbus, Ohio Salaries

Late-Career
up arrow 13%
National Average
$29,000

Skills That Affect Customer Service Representative (CSR) in Columbus, Ohio Salaries

Data Processing
up arrow 20%
Office Administration
up arrow 20%
Computer Service
up arrow 10%
Customer Relations
up arrow 3%
Microsoft Office
up arrow 3%
Call Center
0%
Data Entry
0%
National Average
$29,000
Customer Relationship Management (CRM)
up arrow 1%
Customer Service
up arrow 2%
Microsoft Excel
up arrow 2%
Phone Support
up arrow 4%
Sales
up arrow 4%
Microsoft Word
up arrow 6%
Typing
up arrow 12%
Problem Solving
up arrow 14%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 49 votes.

Gender

Female
71%
female alumni
 
Male
29%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
26%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 58%
vision benefits Vision: 52% employee benefits None: 31%
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