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Customer Service Representative (CSR) Salary in Columbus, Ohio

A Customer Service Representative (CSR) in Columbus, Ohio earns an average wage of $13.19 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The skills that increase pay for this job the most are Office Administration and Data Processing. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
$24,325 - $42,795
(Median)
$24K
$34K
$43K
MEDIAN: $34,157
10%
50%
90%

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$9.31 - $16.66
(Median)
$9
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$24,325 - $42,795  
   
Bonus
$0.00 - $2,066  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,366 - $39,093  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 52
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.31 - $16.66  
   
Overtime
$9.83 - $23.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,066  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,366 - $39,093  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 169
United States (change)

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Columbus, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Columbus, Ohio Salaries

Late-Career
up arrow 13%



National Average
$29,000


Skills That Affect Customer Service Representative (CSR) in Columbus, Ohio Salaries

Office Administration
up arrow 18%

Data Processing
up arrow 14%

Computer Service
up arrow 8%

Data Entry
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Customer Relations
up arrow 3%

Phone Support
up arrow 3%

Microsoft Office
up arrow 3%

Call Center
0%

National Average
$29,000

Customer Service
up arrow 1%

Microsoft Excel
up arrow 3%

Sales
up arrow 6%

Problem Solving
up arrow 10%

Typing
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
26%
10-19 years
23%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 60%
vision benefits Vision: 53% employee benefits None: 31%