Customer Service Representative (CSR) in Orlando, Florida Salary

The average rate for a Customer Service Representative (CSR) in Orlando, Florida is $12.73 per hour. Most people with this job move on to other positions after 20 years in this career. The highest paying skills associated with this job are Inside Sales, Customer Relationship Management (CRM), and Microsoft Word.

$25,373 - $44,698
$25K
$32K
$45K
MEDIAN: $31,978
10%
50%
90%

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$9.78 - $17.44
$9
$13
$17
MEDIAN: $12.73
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$25,373 - $44,698  
   
Bonus
$3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,661 - $40,019  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 20
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$9.78 - $17.44  
   
Hourly Tips
$0.06  
Overtime
$16.73 - $33.54  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$3,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,661 - $40,019  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 80

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United States (change)

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About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a negative trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 54 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 37 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 25 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $22,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
3%
1-4 years
41%
5-9 years
29%
10-19 years
22%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲4%

▲4%

National Average
$29,000

▼2%

▼24%

Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
▲24%

Customer Relationship Management (CRM)
▲14%

Microsoft Word
▲12%

Computer Service
▲9%



Phone Support
▲4%



▲1%

Data Entry
▼0%

National Average
$29,000

Spanish Language
▼2%


Sales
▼6%

▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
3%
1-4 years
41%
5-9 years
29%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 65%
vision benefits
Vision: 60%
no benefits
None: 29%