Customer Service Representative (CSR) in Cedar Rapids Salary

The average pay for a Customer Service Representative (CSR) in Cedar Rapids, Iowa is $12.93 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Service is associated with high pay for this job.

$8.60 - $19.73
$8
$13
$20
MEDIAN: $12.93
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.60 - $19.73  
   
Overtime
$11.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,174 - $42,865  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11

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About Cedar Rapids, Iowa

Linn County, Iowa
130,405
Male:
63,109 (48.4%)
Female:
67,296 (51.6%)
Cedar Rapids /ˈsiːdər ˈræpᵻdz/ is the second largest city in Iowa and is the county seat of Linn County. The city lies on both banks of the Cedar River, 20 miles (32 km) north of Iowa City and 100 miles (160 km) northeast of Des Moines, the state's capital and largest city. It is a part of the Cedar Rapids/Iowa City Corridor of Linn, Benton, Cedar, Jones, Johnson, and Washington counties. Until massive flooding in 2008, the city's government was headquartered in the Veterans Memorial Building, near the Linn County Courthouse and jail on Mays Island in the Cedar River; Cedar Rapids was one of a few cities in the world, along with Paris, France, with governmental offices on a municipal island. A flourishing center for arts and culture in Eastern Iowa, the city is home to the Cedar Rapids Museum of Art, the National Czech & Slovak Museum & Library, the Paramount...
Cedar Rapids:
$51,011
Iowa:
$54,736
$697
Cedar Rapids:
$135,100
Iowa:
$136,100
3.4%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
1-4 years
33%
5-9 years
13%
10-19 years
40%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Entry-Level
▲5%

National Average
$28,000

Experienced
▼23%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Service
▲20%

Call center operations
▲6%

Problem Solving
▼0%

National Average
$28,000

Call Center
▼6%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
33%
5-9 years
13%
10-19 years
40%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 83%
vision benefits
Vision: 75%
dental benefits
None: 17%
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