Customer Service Representative (CSR) in Toledo, Ohio Salary

The average pay for a Customer Service Representative (CSR) in Toledo, Ohio is $12.60 per hour. A skill in Call Center is associated with high pay for this job.

$23,279 - $37,421
$30K
MEDIAN: $30,000
50%

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$8.79 - $18.02
$8
$13
$18
MEDIAN: $12.60
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$30,000  
   
Bonus
$1,200  
Profit Sharing
$558  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,821 - $39,399  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.79 - $18.02  
   
Overtime
$19.97  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,200  
   
Profit Sharing
$558  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,821 - $39,399  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 26

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About Toledo, Ohio

Lucas County, Ohio
279,778
Male:
135,455 (48.4%)
Female:
144,323 (51.6%)
Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded by United States citizens in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After construction of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. It has since become a city with an art community, auto assembly businesses, education, healthcare, and local sports teams. The city's glass industry has earned it the nickname, "The Glass City". The population of Toledo as of the 2010 Census was 287,208, making it the 71st-largest city...
Toledo:
$35,289
Ohio:
$51,075
$679
Toledo:
$78,400
Ohio:
$136,400
5.9%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
53%
5-9 years
19%
10-19 years
19%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲22%

Experienced
▲7%

Mid-Career
▼0%

National Average
$26,000

Entry-Level
▼9%

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲21%

Inside Sales
▲3%

Call center operations
▼0%

National Average
$26,000

Customer Service
▼6%

Data Entry
▼6%

Problem Solving
▼6%

Typing
▼9%

Customer Relations
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

1-4 years
53%
5-9 years
19%
10-19 years
19%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 45%
vision benefits
Vision: 36%
dental benefits
None: 41%
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