A Customer Service Representative (CSR) at Wal-Mart Stores, Inc earns an average wage of $10.35 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this field.

$8.46 - $13.91
$8
$10
$14
MEDIAN: $10.35
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$5$10$15
Hourly Rate
$8.46 - $13.91  
   
Hourly Tips
$0.04  
Overtime
$13.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10K$20K$30K
Bonus
$900  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,593 - $28,943  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 39

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United States (change)

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Key Stats for Customer Service Representative (CSR)

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
051
Less than 1 year
5%
1-4 years
51%
5-9 years
18%
10-19 years
21%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Experienced
up arrow 2%


National Average
$22,000

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 4%


Typing
0%

National Average
$22,000


Sales
up arrow 1%

Call center operations
up arrow 2%

Data Entry
up arrow 3%

Computer Service
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
5%
1-4 years
51%
5-9 years
18%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 47%
vision benefits
Vision: 47%
dental benefits
None: 36%
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