Customer Service Representative (CSR) in Birmingham, Alabama Salary

The average pay for a Customer Service Representative (CSR) in Birmingham, Alabama is $12.97 per hour. Skills that are associated with high pay for this job are Microsoft Excel and Customer Relationship Management (CRM).

$27,369 - $55,866
$27K
$35K
$56K
MEDIAN: $34,990
10%
50%
90%

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$9.85 - $16.72
$9
$13
$17
MEDIAN: $13.24
10%
50%
90%

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$0$55K
Salary $27,369 - $55,866
Bonus $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,763 - $43,569
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 11
Hourly Data $0$29
Hourly Rate $9.85 - $16.72
Overtime $13.09 - $29.80
Annual Data $0$43K
Bonus $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,763 - $43,569
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 36

Find Out Exactly What You Should Be Paid

United States (change)

About Birmingham, Alabama

Jefferson County, Alabama
214,911
Male:
102,122 (47.5%)
Female:
112,789 (52.5%)
Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is the most populous city in the U.S. state of Alabama and the county seat of Jefferson County. The city's population was 212,237 in the 2010 United States Census. The Birmingham-Hoover Metropolitan Statistical Area had a population of about 1,128,047 according to the 2010 Census, which is approximately one quarter of Alabama's population. Birmingham was founded in 1871, during the post-Civil War Reconstruction period, through the merger of three pre-existing farm towns, notably, former Elyton. It grew from there, annexing many more of its smaller neighbors, into an industrial and railroad transportation center with a focus on mining, the iron and steel industry, and railroading. Birmingham was named for Birmingham, England, one of the UK's major industrial cities. Most of the original settlers who founded Birmingham were of English ancestry. In one writer's view, the city was planned as a place where cheap, non-unionized, and African-American labor...
Birmingham:
$32,378
Alabama:
$44,765
$743
Birmingham:
$93,000
Alabama:
$134,100
6.2%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 27 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 13 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 9 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 11 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
2%
1-4 years
51%
5-9 years
26%
10-19 years
19%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲25%

▲20%

▲11%

National Average
$30,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲16%

Customer Relationship Management (CRM)
▲13%

Insurance
▲11%


Data Processing
▲8%


Call Center
▲2%

▼0%

Microsoft Word
▼0%

National Average
$30,000

Phone Support
▼4%


Problem Solving
▼6%

Office Administration
▼6%

▼12%

Microsoft Office
▼28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
2%
1-4 years
51%
5-9 years
26%
10-19 years
19%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 54%
vision benefits
Vision: 46%
no benefits
None: 27%
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