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Entry-Level Customer Service Representative (CSR) Salary in Chicago, Illinois

The average pay for an Entry-Level Customer Service Representative (CSR) in Chicago, Illinois is $12.28 per hour. The highest paying skills associated with this job are Office Administration and Microsoft Office.

$23,981 - $44,491
(Median)
$24K
$33K
$44K
MEDIAN: $33,348
10%
50%
90%

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$9.60 - $17.55
(Median)
$9
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$23,981 - $44,491  
   
Bonus
$0.00 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,015 - $40,634  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 64
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.60 - $17.55  
   
Overtime
$8.38 - $24.86  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,015 - $40,634  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 106

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Skills That Affect Entry-Level Customer Service Representative (CSR) in Chicago, Illinois Salaries

Office Administration
up arrow 18%

Microsoft Office
up arrow 14%

Problem Solving
up arrow 10%

Phone Support
up arrow 4%

Data Entry
up arrow 3%

Data Processing
up arrow 3%

Customer Service
up arrow 2%

Computer Service
up arrow 2%

Microsoft Excel
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

Customer Relations
up arrow 1%

Typing
up arrow 1%

National Average
$29,000

Call Center
up arrow 1%

Sales
up arrow 6%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 31 votes.

Gender

Female
63 %
Male
37 %

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 58%
vision benefits Vision: 49% employee benefits None: 32%
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