Entry-Level Customer Service Representative (CSR) in Chicago, Illinois Salary

The average pay for an Entry-Level Customer Service Representative (CSR) in Chicago, Illinois is $12.58 per hour. A skill in Problem Solving is associated with high pay for this job.

$24,392 - $43,186
(Median)
$24K
$34K
$43K
MEDIAN: $33,516
10%
50%
90%

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$9.78 - $17.58
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,392 - $43,186  
   
Bonus
$0.00 - $4,946  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,075 - $41,012  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 72
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.78 - $17.58  
   
Overtime
$3.04 - $27.06  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,946  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,075 - $41,012  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 105
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Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 11%

Office Administration
up arrow 9%

Phone Support
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 2%

Computer Service
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Data Processing
up arrow 1%

Microsoft Excel
up arrow 1%

Typing
0%

Microsoft Word
0%

National Average
$30,000

Inside Sales
up arrow 1%

Call Center
up arrow 2%

Sales
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
66 %
Male
34 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 60%
medical benefits
Vision: 53%
dental benefits
None: 28%
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