Entry-Level Customer Service Representative (CSR) in Chicago, Illinois Salary

The average pay for an Entry-Level Customer Service Representative (CSR) in Chicago, Illinois is $12.71 per hour. A skill in Customer Relations is associated with high pay for this job.

$25,369 - $46,457
$25K
$35K
$46K
MEDIAN: $34,849
10%
50%
90%

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$9.95 - $17.81
$9
$13
$18
MEDIAN: $12.71
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,369 - $46,457  
   
Bonus
$507 - $4,932  
Commission
$1,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,742 - $44,018  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 50
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.95 - $17.81  
   
Overtime
$2.86 - $27.73  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$507 - $4,932  
   
Commission
$1,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,742 - $44,018  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 69

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About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
078
Less than 1 year
9%
1-4 years
79%
5-9 years
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 13%

Problem Solving
up arrow 5%

Call center operations
up arrow 5%

Computer Service
up arrow 3%

Phone Support
up arrow 3%

Data Entry
up arrow 2%

Customer Service
up arrow 1%

Typing
0%

Microsoft Excel
0%

National Average
$31,000

Microsoft Office
up arrow 1%

Spanish Language
up arrow 1%

Data Processing
up arrow 3%

Call Center
up arrow 5%

Office Administration
up arrow 5%

Microsoft Word
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
64 %
Male
36 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 60%
vision benefits
Vision: 53%
dental benefits
None: 22%
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