Customer Service Representative (CSR) in Los Angeles Salary

A Customer Service Representative (CSR) in Los Angeles, California earns an average wage of $14.24 per hour. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay. Skills that are associated with high pay for this job are Microsoft Word and Customer Relationship Management (CRM). Most people with this job move on to other positions after 20 years in this career.

$28,658 - $47,723
(Median)
$29K
$36K
$48K
MEDIAN: $36,340
10%
50%
90%

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$9.90 - $19.10
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$28,658 - $47,723  
   
Bonus
$0.00 - $3,979  
Commission
$1,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,750 - $42,937  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 63
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.90 - $19.10  
   
Hourly Tips
$0.65  
Overtime
$4.97 - $26.60  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,979  
   
Commission
$1,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,750 - $42,937  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 240
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 19%



National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 11%

Microsoft Word
up arrow 11%

Microsoft Excel
up arrow 4%

Customer Relations
up arrow 1%

National Average
$31,000

Customer Service
up arrow 1%

Problem Solving
up arrow 1%

Microsoft Office
up arrow 2%

Sales
up arrow 2%

Phone Support
up arrow 3%

Data Processing
up arrow 3%



Typing
up arrow 8%

Computer Service
up arrow 9%

Spanish Language
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 62 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
26%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 57%
medical benefits
Vision: 42%
dental benefits
None: 26%
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