Customer Service Representative (CSR) in Indianapolis Salary

A Customer Service Representative (CSR) in Indianapolis, Indiana earns an average wage of $13.42 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The highest paying skills associated with this job are Inside Sales, Customer Relationship Management (CRM), and Microsoft Excel. Most people move on to other jobs if they have more than 20 years' experience in this field.

$25,238 - $46,128
$25K
$38K
$46K
MEDIAN: $37,847
10%
50%
90%

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$9.12 - $16.51
$9
$13
$17
MEDIAN: $13.19
10%
50%
90%

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$0$46K
Salary $25,238 - $46,128
Bonus $494.93 - $5,918
Commission $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,608 - $43,386
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 35
Hourly Data $0$30
Hourly Rate $9.12 - $16.51
Overtime $1.99 - $30.84
Annual Data $0$43K
Bonus $494.93 - $5,918
Commission $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,608 - $43,386
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 97

Find Out Exactly What You Should Be Paid

United States (change)

About Indianapolis, Indiana

Marion County, Indiana
848,423
Male:
410,615 (48.4%)
Female:
437,808 (51.6%)
Indianapolis (pronounced /ˌɪndiəˈnæpəlɪs/), is the capital and largest city of the U.S. state of Indiana and the seat of Marion County. It is in the East North Central region of the Midwestern United States. With an estimated population of 853,173 in 2015, Indianapolis is the second most populous city in the Midwest, after Chicago, and 14th largest in the U.S. The city is the economic and cultural center of the Indianapolis metropolitan area, home to 2 million people, the 34th most populous metropolitan statistical area in the U.S. Its combined statistical area ranks 26th, with 2.4 million inhabitants. Indianapolis covers 372 square miles (963.5 km²), making it the 16th largest city by land area in the U.S. Founded in 1821 as a planned city for the new seat of the government of Indiana, Indianapolis was platted by Alexander Ralston and Elias Pym Fordham on a 1-square-mile (2.6 km2) grid adjacent to the White...
Indianapolis:
$41,278
Indiana:
$50,532
$807
Indianapolis:
$123,500
Indiana:
$131,000
5.6%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 38 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 39 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $33,000 based on 9 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
20%
10-19 years
23%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲11%

Late-Career
▲11%

▲3%

National Average
$30,000

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
▲27%

Customer Relationship Management (CRM)
▲16%

Microsoft Excel
▲15%




National Average
$30,000

▼5%



▼8%


▼9%

Sales
▼9%

▼10%

Microsoft Word
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
20%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 60%
vision benefits
Vision: 58%
no benefits
None: 33%
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