Customer Service Representative (CSR) in Salt Lake City Salary

The average rate for a Customer Service Representative (CSR) in Salt Lake City, Utah is $13.14 per hour.

$20,537 - $44,698
$21K
$29K
$45K
MEDIAN: $28,750
10%
50%
90%

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$10.90 - $18.53
$11
$14
$19
MEDIAN: $13.76
10%
50%
90%

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$0$44K
Salary $20,537 - $44,698
Bonus $153.19 - $9,396
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,230 - $39,925
  • Country: United States
  • Currency: USD
  • Updated: 16 Sep 2017
  • Individuals Reporting: 10
Hourly Data $0$31
Hourly Rate $10.90 - $18.53
Overtime $14.74 - $31.09
Annual Data $0$39K
Bonus $153.19 - $9,396
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,230 - $39,925
  • Country: United States
  • Currency: USD
  • Updated: 16 Sep 2017
  • Individuals Reporting: 73

Find Out Exactly What You Should Be Paid

United States (change)

About Salt Lake City, Utah

Salt Lake County, Utah
192,660
Male:
98,364 (51.1%)
Female:
94,296 (48.9%)
Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous municipality of the U.S. state of Utah. With an estimated population of 190,884 in 2014, the city lies at the core of the Salt Lake City metropolitan area, which has a total population of 1,153,340 (2014 estimate). Salt Lake City is further situated within a larger metropolis known as the Salt Lake City-Ogden-Provo Combined Statistical Area. This region is a corridor of contiguous urban and suburban development stretched along an approximately 120-mile (190 km) segment of the Wasatch Front, comprising a total population of 2,423,912 as of 2014. It is one of only two major urban areas in the Great Basin (the other is Reno, Nevada), and the largest in the Intermountain West. The city was founded in 1847 by Brigham Young, Isaac Morley, George Washington Bradley and numerous other Mormon followers, who extensively irrigated...
Salt Lake City:
$48,761
Utah:
$62,912
$840
Salt Lake City:
$262,400
Utah:
$234,600
3.3%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 50 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 11 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $27,000 based on 12 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 8 salaries.

Customer Service Representative (CSR) Reviews

Q: What is it like working in Salt Lake City?

Customer Service Representative (CSR) in Salt Lake City:
Pros: Comfortable here, Everything is close, Family friendly.
Cons: Long winters & driving in snow, Trying to get to work on time but being blocked by unplowed streets or road construction, Big city stress, Ever increasing traffic congestion.

Key Stats for Customer Service Representative (CSR)

Gender

Female
63 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
7%
1-4 years
61%
5-9 years
8%
10-19 years
13%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲13%

▲4%

National Average
$30,000

▼5%

▼10%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲3%

Windows Operating System General Use
▲1%

Microsoft Office
▼0%

National Average
$30,000

Customer Relations
▼1%

Microsoft Excel
▼3%

Computer Service
▼7%

Insurance
▼8%

Call center operations
▼9%

Typing
▼9%

▼9%


▼10%

Problem Solving
▼10%

Phone Support
▼10%

Microsoft Word
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
7%
1-4 years
61%
5-9 years
8%
10-19 years
13%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
vision benefits
Vision: 58%
no benefits
None: 23%
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