A Customer Service Representative (CSR) in Salt Lake City, Utah earns an average wage of $13.45 per hour. The highest paying skills associated with this job are Insurance and Customer Relationship Management (CRM).

$23,542 - $45,615
(Median)
$24K
$33K
$46K
MEDIAN: $33,103
10%
50%
90%

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$10.75 - $18.42
(Median)
$11
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$23,542 - $45,615  
   
Bonus
$263.56 - $9,469  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,047 - $41,219  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.75 - $18.42  
   
Overtime
$15.25 - $30.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$263.56 - $9,469  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,047 - $41,219  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 53

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United States (change)

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About Salt Lake City, Utah

Salt Lake County, Utah
192,660
Male:
98,364 (51.1%)
Female:
94,296 (48.9%)
Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous municipality of the U.S. state of Utah. With an estimated population of 190,884 in 2014, the city lies at the core of the Salt Lake City metropolitan area, which has a total population of 1,153,340 (2014 estimate). Salt Lake City is further situated within a larger metropolis known as the Salt Lake City-Ogden-Provo Combined Statistical Area. This region is a corridor of contiguous urban and suburban development stretched along an approximately 120-mile (190 km) segment of the Wasatch Front, comprising a total population of 2,423,912 as of 2014. It is one of only two major urban areas in the Great Basin (the other is Reno, Nevada), and the largest in the Intermountain West. The city was founded in 1847 by Brigham Young, Isaac Morley, George Washington Bradley and numerous other Mormon followers, who extensively irrigated...
Salt Lake City:
$48,761
Utah:
$62,912
$840
Salt Lake City:
$262,400
Utah:
$234,600
3.3%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 12%

Late-Career
up arrow 12%


National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
up arrow 16%

Customer Relationship Management (CRM)
up arrow 15%

Customer Relations
up arrow 5%

Customer Service
up arrow 3%

Typing
up arrow 2%

Windows Operating System General Use
up arrow 2%

Data Entry
0%

National Average
$31,000

Phone Support
up arrow 1%

Microsoft Office
up arrow 1%

Problem Solving
up arrow 3%

Computer Service
up arrow 3%

Call center operations
up arrow 8%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

1-4 years
64%
5-9 years
10%
10-19 years
14%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 70%
medical benefits
Vision: 59%
dental benefits
None: 20%
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