Customer Service Representative (CSR) in Norfolk, Virginia Salary

The average rate for a Customer Service Representative (CSR) in Norfolk, Virginia is $12.95 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Call center operations and Customer Relations.

$31,538 - $37,813
$36K
MEDIAN: $35,813
50%

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$8.77 - $17.00
$8
$13
$17
MEDIAN: $12.72
10%
50%
90%

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$0$40K
Salary $35,813
Bonus $1,024
Commission $4,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,720 - $40,347
  • Country: United States
  • Currency: USD
  • Updated: 5 May 2017
  • Individuals Reporting: 8
Hourly Data $0$22
Hourly Rate $8.77 - $17.00
Overtime $22.49
Annual Data $0$40K
Bonus $1,024
Commission $4,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,720 - $40,347
  • Country: United States
  • Currency: USD
  • Updated: 5 May 2017
  • Individuals Reporting: 26

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United States (change)

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About Norfolk, Virginia

Norfolk city, Virginia
246,393
Male:
128,917 (52.3%)
Female:
117,476 (47.7%)
Norfolk (/ˈnɔːrfᵿk/ NOR-fək, local /ˈnɒfʊk/ NOF-uuk) is an independent city in the Commonwealth of Virginia, United States. At the 2010 census, the population was 242,803; in 2015, the population was estimated to be 247,189 making it the second-most populous city in Virginia, behind neighboring Virginia Beach. Norfolk is located at the core of the Hampton Roads metropolitan area, named for the large natural harbor of the same name located at the mouth of Chesapeake Bay. It is one of nine cities and seven counties that constitute the Hampton Roads metro area, officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA. The city is bordered to the west by the Elizabeth River and to the north by the Chesapeake Bay. It also shares land borders with the independent cities of Chesapeake to its south and Virginia Beach to its east. One of the oldest of the cities in Hampton Roads, Norfolk is...
Norfolk:
$45,996
Virginia:
$66,262
$987
Norfolk:
$204,800
Virginia:
$257,800
5.0%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
3%
1-4 years
41%
5-9 years
24%
10-19 years
29%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲10%

National Average
$30,000

Entry-Level
▼11%

Mid-Career
▼13%

Skills That Affect Customer Service Representative (CSR) Salaries

Call center operations
▲22%

Customer Relations
▲15%

Call Center
▲3%

National Average
$30,000

Data Entry
▼1%


Problem Solving
▼11%

Typing
▼12%

Phone Support
▼16%

Sales
▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
3%
1-4 years
41%
5-9 years
24%
10-19 years
29%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 63%
vision benefits
Vision: 63%
no benefits
None: 32%
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