Customer Service Representative (CSR) in Memphis, Tennessee Salary

Customer Service Representatives in Memphis can expect wages of $13.31 per hour on average. Female Memphis Customer Service Representatives make up most of the survey respondents at 72 percent. Most Customer Service Representatives in Memphis, Tenn. like their work and job satisfaction is high. A fair number have medical and dental plans, and more than half have vision insurance. Respondents to the PayScale salary survey provided the data for this report.

$23,699 - $49,303
$24K
$38K
$49K
MEDIAN: $38,096
10%
50%
90%

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$8.92 - $18.55
$8
$13
$19
MEDIAN: $13.31
10%
50%
90%

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$0$49K
Salary $23,699 - $49,303
Bonus $500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,381 - $45,553
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 20
Hourly Data $0$24
Hourly Rate $8.92 - $18.55
Overtime $15.06
Annual Data $0$45K
Bonus $500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,381 - $45,553
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 46

Find Out Exactly What You Should Be Paid

United States (change)

About Memphis, Tennessee

Shelby County, Tennessee
655,760
Male:
312,237 (47.6%)
Female:
343,523 (52.4%)
Memphis is a city in the southwestern corner of the U.S. state of Tennessee and the county seat of Shelby County. The city is located on the fourth Chickasaw Bluff, south of the confluence of the Wolf and Mississippi rivers. Memphis had a population of 653,450 in 2013, making it the largest city in the state of Tennessee. It is the largest city on the Mississippi River, the third largest in the greater Southeastern United States, and the 23rd largest in the United States. The greater Memphis metropolitan area, including adjacent counties in Mississippi and Arkansas, had a 2014 population of 1,317,314. This makes Memphis the second-largest metropolitan area in Tennessee, surpassed by metropolitan Nashville. Memphis is the youngest of Tennessee's major cities, founded in 1819 as a planned city by a group of wealthy Americans including judge John Overton and future president Andrew Jackson. A resident of Memphis is referred to...
Memphis:
$36,908
Tennessee:
$47,275
$826
Memphis:
$94,400
Tennessee:
$150,600
6.5%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 24 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 16 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 21 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $47,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
3%
1-4 years
41%
5-9 years
15%
10-19 years
29%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲55%

▲22%

▲7%

National Average
$30,000

▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲18%

Microsoft Office
▲17%

Customer Relationship Management (CRM)
▲13%

Windows Operating System General Use
▲10%

Microsoft Word
▲9%

Computer Service
▲3%

National Average
$30,000

Customer Relations
▼1%


Data Entry
▼3%

▼4%

Call center operations
▼6%

Phone Support
▼7%


Call Center
▼9%

Sales
▼35%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
3%
1-4 years
41%
5-9 years
15%
10-19 years
29%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 76%
vision benefits
Vision: 69%
no benefits
None: 13%
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