Pay for Customer Service Representatives in Memphis, Tenn. sits in the ballpark of $13.65 per hour. Though the majority of Memphis Customer Service Representatives do not report high levels of job satisfaction, most are moderately content with their role. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a strong majority. Women make up a slight majority of Customer Service Representatives in Memphis (56 percent) survey respondents. This overview is based on answers to PayScale's salary questionnaire.

$24,992 - $49,019
$25K
$38K
$49K
MEDIAN: $38,021
10%
50%
90%

Add this chart to your site: 640px    300px

$8.37 - $18.37
$8
$14
$18
MEDIAN: $13.65
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,992 - $49,019  
   
Bonus
$800  
Commission
$2,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,709 - $45,553  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 15
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$8.37 - $18.37  
   
Overtime
$20.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$800  
   
Commission
$2,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,709 - $45,553  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 41

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Memphis, Tennessee

Shelby County, Tennessee
655,760
Male:
312,237 (47.6%)
Female:
343,523 (52.4%)
Memphis is a city in the southwestern corner of the U.S. state of Tennessee and the county seat of Shelby County. The city is located on the fourth Chickasaw Bluff, south of the confluence of the Wolf and Mississippi rivers. Memphis had a population of 653,450 in 2013, making it the largest city in the state of Tennessee. It is the largest city on the Mississippi River, the third largest in the greater Southeastern United States, and the 23rd largest in the United States. The greater Memphis metropolitan area, including adjacent counties in Mississippi and Arkansas, had a 2014 population of 1,317,314. This makes Memphis the second-largest metropolitan area in Tennessee, surpassed by metropolitan Nashville. Memphis is the youngest of Tennessee's major cities, founded in 1819 as a planned city by a group of wealthy Americans including judge John Overton and future president Andrew Jackson. A resident of Memphis is referred to...
Memphis:
$36,908
Tennessee:
$47,275
$826
Memphis:
$94,400
Tennessee:
$150,600
6.5%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $29K, and workers with five to 10 years of experience earn a higher $29K on average. For Customer Service Representatives in Memphis, Tenn., 10 to 20 years of experience on the job amounts to an average salary of $37K. Customer Service Representatives in Memphis who claim more than two decades of experience actually make somewhat smaller average paychecks of $35K.

Key Stats for Customer Service Representative (CSR)

Gender

Female
56 %
Male
44 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
039
Less than 1 year
2%
1-4 years
39%
5-9 years
18%
10-19 years
34%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 17%

National Average
$30,000



Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 17%

Customer Relationship Management (CRM)
up arrow 14%

Microsoft Excel
up arrow 13%

Microsoft Word
up arrow 10%

Windows Operating System General Use
up arrow 8%

Computer Service
up arrow 3%

Customer Relations
up arrow 2%

National Average
$30,000

up arrow 4%


Data Entry
up arrow 7%

Phone Support
up arrow 7%

Call center operations
up arrow 8%


Call Center
up arrow 9%

Sales
up arrow 35%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
18%
10-19 years
34%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
vision benefits
Vision: 71%
dental benefits
None: 13%
ADVERTISEMENT