Customer Service Representative (CSR) in Fort Lauderdale Salary

Customer Service Representatives in Fort Lauderdale, Fla. take home approximately $12.79 per hour on average. Job satisfaction is reported as high by the vast majority of workers. Over a third of professionals in this line of work do not receive benefits; however, more than half report medical coverage and over one-half claim dental coverage as well. Female Fort Lauderdale Customer Service Representatives make up most of the survey respondents at 71 percent. Participants in PayScale's salary questionnaire provided the particulars of this report.

$28,973 - $54,117
$29K
$34K
$54K
MEDIAN: $33,971
10%
50%
90%

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$9.38 - $16.09
$9
$13
$16
MEDIAN: $12.79
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$28,973 - $54,117  
   
Bonus
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,393 - $39,718  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 16
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.38 - $16.09  
   
Overtime
$16.28  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$2,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,393 - $39,718  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 56

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United States (change)

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About Fort Lauderdale, Florida

Broward County, Florida
178,587
Male:
93,948 (52.6%)
Female:
84,639 (47.4%)
Fort Lauderdale /ˌfɔərt ˈlɔːdərdeɪl/ (frequently abbreviated as Ft. Lauderdale) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2010 census, the city had a population of 165,521. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C), and 3,000 hours of sunshine per year. Greater Fort Lauderdale which takes in all of Broward County hosted 12 million visitors in 2012, including 2.8 million international visitors. The city and county in 2012 collected $43.9 million from the 5% bed tax it charges, after hotels in the area recorded an occupancy rate for the year of 72.7 percent and an average daily rate of $114.48. The district has 561...
Fort Lauderdale:
$51,247
Florida:
$49,426
$1,204
Fort Lauderdale:
$308,200
Florida:
$179,800
6.0%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience have a median salary of $28K. Those who have been around for five to 10 years can expect to take home more — $29K on average. Customer Service Representatives in Fort Lauderdale bring in $28K after working for 10 to 20 years. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $40K.

Key Stats for Customer Service Representative (CSR)

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
3%
1-4 years
37%
5-9 years
27%
10-19 years
27%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲40%

▲2%

National Average
$29,000

▼2%

▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲31%

Microsoft Office
▲16%

Sales
▲10%

Customer Relationship Management (CRM)
▲7%

Customer Relations
▲6%

Data Processing
▲5%

Office Administration
▲5%



▲2%

National Average
$29,000

Call Center
▼1%

Call center operations
▼1%

Computer Service
▼3%

Typing
▼4%

Phone Support
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
3%
1-4 years
37%
5-9 years
27%
10-19 years
27%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 55%
vision benefits
Vision: 50%
dental benefits
None: 36%
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