Customer Service Representative (CSR) in Fort Lauderdale Salary

Customer Service Representatives in Fort Lauderdale, Fla. can expect to earn an average of $13.07 per hour. Not all workers are lucky enough to have benefits; in fact, more than a third are without coverage. Medical insurance is claimed by the greater part and dental insurance is reported by a little over a half. Most Fort Lauderdale Customer Service Representatives like their work and job satisfaction is high. Customer Service Representatives in Fort Lauderdale survey participants are largely women, dominating at 65 percent. Participants in PayScale's salary questionnaire provided the particulars of this report.

$19,578 - $53,829
(Median)
$20K
$31K
$54K
MEDIAN: $31,445
10%
50%
90%

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$9.66 - $16.90
(Median)
$9
$13
$17
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$19,578 - $53,829  
   
Bonus
$0.00 - $4,818  
Profit Sharing
$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,170 - $40,223  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 22
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.66 - $16.90  
   
Overtime
$14.45 - $31.07  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,818  
   
Profit Sharing
$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,170 - $40,223  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 66
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Experience Affects Customer Service Representative (CSR) Salaries


Entry-Level
0%

National Average
$29,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
up arrow 29%

Phone Support
up arrow 15%

Sales
up arrow 14%

Microsoft Office
up arrow 14%

Problem Solving
up arrow 12%

Customer Relations
up arrow 8%

Data Entry
up arrow 6%

Typing
up arrow 5%

Office Administration
up arrow 5%

Customer Service
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Computer Service
up arrow 3%

National Average
$29,000

Call Center
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

1-4 years
40%
5-9 years
32%
10-19 years
24%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 54%
medical benefits
Vision: 48%
dental benefits
None: 36%
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