Customer Service Representative (CSR) Salary in Fort Lauderdale

Customer Service Representatives in Fort Lauderdale, Fla. take home an average $13.15 per hour. Most Customer Service Representatives in Fort Lauderdale survey respondents are women (70 percent). While some workers in this profession — nearly two in five — do not have any health coverage, the greater part do receive medical benefits and a little less than half have dental insurance. Job satisfaction is reported as high by the vast majority of workers. This report is based on answers to PayScale's salary questionnaire.

$19,000 - $46,500
(Median)
$19K
$31K
$46K
MEDIAN: $31,445
10%
50%
90%

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$9.09 - $16.56
(Median)
$9
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$19,000 - $46,500  
   
Bonus
$0.00 - $3,731  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,056 - $36,904  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 14
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$9.09 - $16.56  
   
Overtime
$14.41 - $31.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,731  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,056 - $36,904  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 56
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Experience Affects Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Experienced
up arrow 5%

Mid-Career
up arrow 2%

National Average
$29,000

Entry-Level
up arrow 1%

Skills That Affect Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Microsoft Excel
up arrow 29%

Sales
up arrow 21%

Phone Support
up arrow 18%

Problem Solving
up arrow 17%

Typing
up arrow 15%

Microsoft Office
up arrow 14%

Data Entry
up arrow 11%

Customer Relations
up arrow 7%

Customer Service
up arrow 6%

Office Administration
up arrow 4%

National Average
$29,000

Call Center
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
40%
5-9 years
34%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 46%
vision benefits Vision: 35% employee benefits None: 39%
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