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Customer Service Representative (CSR) Salary in Fort Lauderdale (United States)

For Customer Service Representatives in Fort Lauderdale, Fla., hourly average wages total $12.67 per hour. Most workers in this position report high levels of job satisfaction. Most Fort Lauderdale Customer Service Representatives survey respondents are women (73 percent). While some workers in this profession — close to one-third — do not have any health coverage, more than half do receive medical benefits and slightly more than half have dental insurance. Respondents to the PayScale salary survey provided the data for this report.
Customer Service Representative (CSR) in Fort Lauderdale, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$19,193 - $50,177
(Median)
19K
25K
32K
50K
MEDIAN: $31,939
10%
25%
50%
90%
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Customer Service Representative (CSR) in Fort Lauderdale, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.88 - $17.97
(Median)
8
13
15
18
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$19,193 - $50,177  
   
Bonus
$0.00 - $4,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,392 - $43,668  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$8.88 - $17.97  
   
Overtime
$7.50 - $35.67  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,872  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,392 - $43,668  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 54
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Experience Affects Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Experienced
up arrow 10%
National Average
$29,000
Mid-Career
up arrow 1%
Entry-Level
up arrow 4%

Skills That Affect Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Microsoft Excel
up arrow 31%
Problem Solving
up arrow 26%
Sales
up arrow 22%
Phone Support
up arrow 21%
Microsoft Office
up arrow 18%
Data Entry
up arrow 16%
Typing
up arrow 14%
Customer Service
up arrow 8%
Customer Relations
up arrow 5%
National Average
$29,000
Call Center
up arrow 14%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 14 votes.

Gender

Female
73%
female alumni
 
Male
27%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
41%
5-9 years
27%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 54%
vision benefits Vision: 46% employee benefits None: 33%