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Customer Service Representative (CSR) Salary in Fort Lauderdale

Fort Lauderdale Customer Service Representatives can expect to earn an average of $13.15 per hour. Although more than a third lack health benefits of any kind, the greater part do enjoy medical insurance, and a little more than half get dental coverage, too. Men are in the minority of survey respondents, with female Customer Service Representatives in Fort Lauderdale, Fla. making up 73 percent. For the most part, Customer Service Representatives in Fort Lauderdale enjoy their work and report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$19,063 - $51,006
(Median)
$19K
$32K
$51K
MEDIAN: $31,939
10%
50%
90%

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$8.75 - $16.64
(Median)
$8
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$19,063 - $51,006  
   
Bonus
$0.00 - $4,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,961 - $39,305  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$8.75 - $16.64  
   
Overtime
$0.30 - $39.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,949  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,961 - $39,305  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 52

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Experience Affects Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Experienced
up arrow 5%

Mid-Career
up arrow 1%

National Average
$29,000

Entry-Level
up arrow 1%

Skills That Affect Customer Service Representative (CSR) in Fort Lauderdale, Florida Salaries

Microsoft Excel
up arrow 28%

Sales
up arrow 21%

Problem Solving
up arrow 20%

Phone Support
up arrow 17%

Typing
up arrow 14%

Microsoft Office
up arrow 13%

Data Entry
up arrow 10%

Customer Relations
up arrow 7%

Customer Service
up arrow 6%

Office Administration
up arrow 4%

National Average
$29,000

Call Center
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
1%
1-4 years
42%
5-9 years
33%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 63% dental benefits Dental: 52%
vision benefits Vision: 41% employee benefits None: 35%
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