Customer Service Representative (CSR) in Fort Lauderdale Salary

Customer Service Representatives in Fort Lauderdale, Fla. take home an average $12.99 per hour. Approximately one-third of professionals in this line of work do not receive benefits; however, the greater part report medical coverage and more than half claim dental coverage as well. The majority of Customer Service Representatives in Fort Lauderdale claim high levels of job satisfaction. Men are in the minority of survey respondents, with female Fort Lauderdale Customer Service Representatives making up 72 percent. The data in this summary comes from the PayScale salary survey.

$29,187 - $55,708
$29K
$34K
$56K
MEDIAN: $34,209
10%
50%
90%

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$9.70 - $16.95
$9
$13
$17
MEDIAN: $12.99
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,187 - $55,708  
   
Bonus
$1,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,835 - $42,852  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 18
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.70 - $16.95  
   
Overtime
$12.67 - $28.65  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,550  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,835 - $42,852  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 57

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About Fort Lauderdale, Florida

Broward County, Florida
178,587
Male:
93,948 (52.6%)
Female:
84,639 (47.4%)
Fort Lauderdale /ˌfɔərt ˈlɔːdərdeɪl/ (frequently abbreviated as Ft. Lauderdale) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2010 census, the city had a population of 165,521. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C), and 3,000 hours of sunshine per year. Greater Fort Lauderdale which takes in all of Broward County hosted 12 million visitors in 2012, including 2.8 million international visitors. The city and county in 2012 collected $43.9 million from the 5% bed tax it charges, after hotels in the area recorded an occupancy rate for the year of 72.7 percent and an average daily rate of $114.48. The district has 561...
Fort Lauderdale:
$51,247
Florida:
$49,426
$1,204
Fort Lauderdale:
$308,200
Florida:
$179,800
6.0%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 34 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 29 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $29,000 based on 23 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
3%
1-4 years
32%
5-9 years
28%
10-19 years
28%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲37%

▲1%

▼0%

National Average
$29,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲28%

Microsoft Office
▲13%

Customer Relations
▲5%

Customer Relationship Management (CRM)
▲5%

Sales
▲3%

Data Processing
▲3%

Office Administration
▲3%



▼0%

National Average
$29,000

Call Center
▼3%

Call center operations
▼3%

Computer Service
▼5%

Typing
▼7%

Phone Support
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
28%
10-19 years
28%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 61%
vision benefits
Vision: 59%
no benefits
None: 32%
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