Customer Service Representative (CSR) in Miami, Florida Salary

The average wage for a Customer Service Representative (CSR) in Miami, Florida is $12.61 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$21,946 - $48,678
(Median)
$22K
$34K
$49K
MEDIAN: $34,004
10%
50%
90%

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$8.49 - $17.35
(Median)
$8
$13
$17
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$21,946 - $48,678  
   
Bonus
$0.00 - $5,872  
Profit Sharing
$525  
Commission
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,557 - $43,288  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 50
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.49 - $17.35  
   
Hourly Tips
$0.69  
Overtime
$3.09 - $24.41  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $5,872  
   
Commission
$4,000  
Profit Sharing
$525  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,557 - $43,288  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 120
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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$29,000


Skills That Affect Customer Service Representative (CSR) Salaries


Computer Service
up arrow 6%

Data Processing
up arrow 4%

Microsoft Excel
up arrow 2%

Spanish Language
up arrow 1%

Data Entry
0%

National Average
$29,000

Call Center
up arrow 1%

Insurance
up arrow 4%

Microsoft Word
up arrow 4%



Microsoft Office
up arrow 6%

Typing
up arrow 10%

Phone Support
up arrow 11%

Sales
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
33%
10-19 years
22%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 52%
medical benefits
Vision: 40%
dental benefits
None: 31%
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