Customer Service Representative (CSR) Salary in Miami, Florida (United States)

The average wage for a Customer Service Representative (CSR) in Miami, Florida is $12.32 per hour. Most people with this job move on to other positions after 20 years in this field.
Customer Service Representative (CSR) in Miami, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,460 - $49,161
(Median)
24K
29K
34K
43K
49K
MEDIAN: $33,874
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) in Miami, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.08 - $16.63
(Median)
8
10
12
14
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,460 - $49,161  
   
Bonus
$0.00 - $4,841  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,566 - $44,156  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 57
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.08 - $16.63  
   
Overtime
$3.23 - $25.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,841  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,566 - $44,156  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 118
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Experience Affects Customer Service Representative (CSR) in Miami, Florida Salaries

Mid-Career
up arrow 5%
National Average
$29,000

Skills That Affect Customer Service Representative (CSR) in Miami, Florida Salaries

Computer Service
up arrow 6%
Customer Relations
up arrow 4%
Data Entry
up arrow 2%
Customer Service
up arrow 1%
Spanish Language
up arrow 1%
Microsoft Excel
up arrow 1%
National Average
$29,000
Microsoft Office
up arrow 2%
Phone Support
up arrow 2%
Problem Solving
up arrow 3%
Insurance
up arrow 5%
Customer Relationship Management (CRM)
up arrow 5%
Microsoft Word
up arrow 6%
Call Center
up arrow 8%
Sales
up arrow 8%
Typing
up arrow 10%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 31 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
35%
5-9 years
34%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 53%
vision benefits Vision: 35% employee benefits None: 30%