The average wage for a Customer Service Representative (CSR) in Miami, Florida is $12.80 per hour. Most people with this job move on to other positions after 20 years in this field.

$21,751 - $45,425
(Median)
$22K
$34K
$45K
MEDIAN: $33,934
10%
50%
90%

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$9.34 - $17.41
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$21,751 - $45,425  
   
Bonus
$3,000  
Profit Sharing
$750  
Commission
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,070 - $42,143  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 32
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.34 - $17.41  
   
Overtime
$13.77 - $32.30  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$3,000  
   
Commission
$4,500  
Profit Sharing
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,070 - $42,143  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 89
United States (change)

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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United States (change)


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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$30,000


Late-Career
up arrow 10%

Skills That Affect Customer Service Representative (CSR) Salaries

Spanish Language
up arrow 9%

Computer Service
up arrow 7%

Microsoft Word
up arrow 7%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$30,000

Customer Relations
up arrow 1%

Phone Support
up arrow 1%

Insurance
up arrow 1%

Customer Service
up arrow 2%

Problem Solving
up arrow 2%

Data Processing
up arrow 2%

Call center operations
up arrow 3%

Call Center
up arrow 3%

Microsoft Office
up arrow 4%

Typing
up arrow 5%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
2%
1-4 years
49%
5-9 years
27%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 48%
medical benefits
Vision: 42%
dental benefits
None: 36%
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