Entry-Level Customer Service Representative (CSR) at The PNC Financial Services Group, Inc. Salary

An Entry-Level Customer Service Representative (CSR) at The PNC Financial Services Group, Inc. Earns an average wage of $12.87 per hour.

$22,749 - $39,732
$23K
$26K
$40K
MEDIAN: $26,451
10%
50%
90%

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$11.60 - $14.14
$12
$13
$14
MEDIAN: $13.01
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$22,749 - $39,732  
   
Bonus
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,137 - $38,978  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 10
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$11.60 - $14.14  
   
Overtime
$20.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,137 - $38,978  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 11

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Key Stats for Customer Service Representative (CSR)

Gender

Female
42 %
Male
58 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
24%
1-4 years
62%
5-9 years
14%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▼0%

National Average
$27,000

Customer Service
▼1%

Call center operations
▼1%

Computer Service
▼2%

Customer Relations
▼3%

Call Center
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
42 %
Male
58 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 68%
vision benefits
Vision: 63%
no benefits
None: 11%
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