Customer Service Representative (CSR) in Fort Wayne Salary

The average pay for a Customer Service Representative (CSR) in Fort Wayne, Indiana is $13.29 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Customer Relations is associated with high pay for this job.

$19,463 - $40,836
$19K
$35K
$41K
MEDIAN: $35,000
10%
50%
90%

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$8.17 - $15.26
$8
$13
$15
MEDIAN: $13.29
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$19,463 - $40,836  
   
Bonus
$900  
Commission
$2,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,329 - $39,879  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.17 - $15.26  
   
Overtime
$20.34  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$900  
   
Commission
$2,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,329 - $39,879  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 19
© PayScale, Inc. @ www.payscale.com

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United States (change)

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About Fort Wayne, Indiana

Allen County, Indiana
258,144
Male:
124,815 (48.4%)
Female:
133,329 (51.6%)
Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With an estimated population of 260,326 in 2015, Fort Wayne is the 77th most populous city in the United States and the second largest in Indiana, after Indianapolis. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. In addition to the three core counties, the combined statistical area (CSA) includes Adams, DeKalb, Huntington, Noble, and Steuben counties, with an estimated population of 615,077. Under the direction of American Revolutionary War statesman Anthony Wayne, the United States Army built Fort Wayne last in a series of forts near the Miami tribe village of Kekionga...
Fort Wayne:
$44,977
Indiana:
$50,532
$716
Fort Wayne:
$105,900
Indiana:
$131,000
4.0%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
13%
1-4 years
40%
5-9 years
27%
10-19 years
7%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲13%

Mid-Career
▲3%

National Average
$29,000

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲13%

Data Entry
▲4%

Customer Service
▲3%

Phone Support
▲2%

Call center operations
▲1%

Typing
▲1%

Sales
▲1%

Computer Service
▼0%

National Average
$29,000


Call Center
▼2%

Windows Operating System General Use
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
13%
1-4 years
40%
5-9 years
27%
10-19 years
7%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 81%
vision benefits
Vision: 62%
dental benefits
None: 14%
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