Customer Service Representative (CSR) at Convergys Corporation Salary

A Customer Service Representative (CSR) at Convergys Corporation earns an average wage of $10.18 per hour. Most people with this job move on to other positions after 10 years in this career.

$8.86 - $12.51
(Median)
$8
$10
$13
MEDIAN: $10
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$8.86 - $12.51  
   
Overtime
$13.38 - $19.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $3,710  
   
Commission
$2,403  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,766 - $28,717  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 47
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Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries


National Average
$22,000

Mid-Career
up arrow 3%

Skills That Affect Customer Service Representative (CSR) Salaries

Phone Support
up arrow 5%

Problem Solving
0%

Customer Relations
0%

National Average
$22,000

Customer Service
up arrow 1%

Call Center
up arrow 1%

Computer Service
up arrow 4%

Microsoft Office
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
25%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 49%
medical benefits
Vision: 49%
dental benefits
None: 31%
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