Customer Service Representative (CSR) at Convergys Corporation Salary

The average rate for a Customer Service Representative (CSR) at Convergys Corporation is $10.47 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Windows Operating System General Use is associated with high pay for this job.

$9.29 - $14.17
$9
$10
$14
MEDIAN: $10.47
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$9.29 - $14.17  
   
Overtime
$16.61  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Bonus
$675  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,369 - $30,765  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 32

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Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
63 %
Male
37 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
44%
5-9 years
28%
10-19 years
22%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲9%

▼0%

National Average
$22,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Windows Operating System General Use
▲30%

Microsoft Office
▲8%

Microsoft Word
▲8%

Problem Solving
▲5%

Data Entry
▲3%

Phone Support
▲2%

Typing
▲2%


Computer Service
▲1%

National Average
$22,000

Call Center
▼1%


Customer Relations
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
3%
1-4 years
44%
5-9 years
28%
10-19 years
22%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 59%
vision benefits
Vision: 56%
no benefits
None: 38%