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Customer Service Representative (CSR) Salary at Convergys Corporation

A Customer Service Representative (CSR) at Convergys Corporation earns an average wage of $10.06 per hour. Most people with this job move on to other positions after 10 years in this career.

$8.75 - $12.46
(Median)
$8
$10
$12
MEDIAN: $10
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$8.75 - $12.46  
   
Overtime
$6.14 - $19.83  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $3,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,535 - $27,925  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 49

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Experience Affects Customer Service Representative (CSR) at Convergys Corporation Salaries

Entry-Level
up arrow 2%

National Average
$22,000

Mid-Career
up arrow 1%

Skills That Affect Customer Service Representative (CSR) at Convergys Corporation Salaries

Phone Support
up arrow 9%

Problem Solving
up arrow 1%

Customer Service
0%

Customer Relations
0%

National Average
$22,000

Call Center
up arrow 1%

Computer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
6%
1-4 years
34%
5-9 years
30%
10-19 years
26%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 48%
vision benefits Vision: 48% employee benefits None: 30%
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