Customer Service Representative (CSR) Salary at Convergys Corporation (United States)

The average rate for a Customer Service Representative (CSR) at Convergys Corporation is $10.00 per hour. Pay for this job does not change much between less experienced and more experienced workers. People in this job generally don't have more than 20 years' experience.
Customer Service Representative (CSR) at Convergys Corporation Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.80 - $12.50
(Median)
8
11
12
MEDIAN: $9.00
10%
75%
90%
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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$8.80 - $12.50  
   
Overtime
$5.79 - $18.82  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $5,918  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,828 - $28,789  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 63
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Experience Affects Customer Service Representative (CSR) at Convergys Corporation Salaries

Experienced
up arrow 1%
National Average
$22,000
Entry-Level
up arrow 1%
Mid-Career
up arrow 1%

Skills That Affect Customer Service Representative (CSR) at Convergys Corporation Salaries

Call Center
up arrow 5%
Customer Relations
up arrow 1%
National Average
$22,000
Customer Service
up arrow 1%

Job Satisfaction

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Satisfied
Rated 3 out of 5 based on 14 votes.

Gender

Female
54%
female alumni
 
Male
46%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
30%
10-19 years
25%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 52%
vision benefits Vision: 47% employee benefits None: 31%
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