Customer Service Representative (CSR) in Cincinnati, Ohio Salary

A Customer Service Representative (CSR) in Cincinnati, Ohio earns an average wage of $12.97 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,912 - $52,208
(Median)
$26K
$35K
$52K
MEDIAN: $34,913
10%
50%
90%

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$9.81 - $17.72
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$25,912 - $52,208  
   
Bonus
$0.00 - $3,864  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,440 - $43,849  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 53
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.81 - $17.72  
   
Overtime
$0.00 - $29.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,864  
   
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,440 - $43,849  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 117
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 29%


National Average
$30,000

Mid-Career
up arrow 1%


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 14%

Computer Service
up arrow 10%

Insurance
up arrow 6%

Problem Solving
up arrow 3%

Microsoft Excel
up arrow 2%

Data Processing
up arrow 1%

Customer Service
0%

Customer Relations
0%

National Average
$30,000

Data Entry
up arrow 2%

Phone Support
up arrow 3%

Call Center
up arrow 4%

Microsoft Office
up arrow 6%

Sales
up arrow 7%

Typing
up arrow 13%

Microsoft Word
up arrow 18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
19%
10-19 years
28%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 61%
medical benefits
Vision: 50%
dental benefits
None: 22%
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