Customer Service Representative (CSR) Salary in Cincinnati, Ohio

A Customer Service Representative (CSR) in Cincinnati, Ohio earns an average wage of $12.91 per hour. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Problem Solving.

$26,553 - $52,533
(Median)
$27K
$35K
$53K
MEDIAN: $35,073
10%
50%
90%

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$9.77 - $17.82
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$26,553 - $52,533  
   
Bonus
$0.00 - $3,754  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,440 - $44,966  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 52
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.77 - $17.82  
   
Overtime
$0.00 - $27.86  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,754  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,440 - $44,966  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 113
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Cincinnati, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Cincinnati, Ohio Salaries

Late-Career
up arrow 22%


Mid-Career
0%

National Average
$30,000


Skills That Affect Customer Service Representative (CSR) in Cincinnati, Ohio Salaries

Customer Relationship Management (CRM)
up arrow 15%

Problem Solving
up arrow 12%

Computer Service
up arrow 9%

Insurance
up arrow 5%

Microsoft Excel
up arrow 1%

Office Administration
up arrow 1%

Customer Service
0%

National Average
$30,000

Data Entry
up arrow 1%

Customer Relations
up arrow 1%

Call Center
up arrow 4%

Microsoft Office
up arrow 4%

Phone Support
up arrow 4%

Sales
up arrow 5%

Typing
up arrow 20%

Microsoft Word
up arrow 22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 25 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
34%
5-9 years
20%
10-19 years
28%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 62%
vision benefits Vision: 51% employee benefits None: 21%
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