Customer Service Representative (CSR) in Cincinnati, Ohio Salary

A Customer Service Representative (CSR) in Cincinnati, Ohio earns an average wage of $13.91 per hour. The highest paying skills associated with this job are Office Administration and Customer Relations.

$24,960 - $45,509
$25K
$36K
$46K
MEDIAN: $35,614
10%
50%
90%

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$9.80 - $18.92
$9
$14
$19
MEDIAN: $13.86
10%
50%
90%

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$0$45K
Salary $24,960 - $45,509
Bonus $491.32 - $6,878
Profit Sharing $400.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,941 - $43,551
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 24
Hourly Data $0$28
Hourly Rate $9.80 - $18.92
Overtime $17.73 - $28.05
Annual Data $0$43K
Bonus $491.32 - $6,878
Profit Sharing $400.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,941 - $43,551
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 78

Find Out Exactly What You Should Be Paid

United States (change)

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About Cincinnati, Ohio

Hamilton County, Ohio
298,537
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 48 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 15 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 33 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 14 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
81 %
Male
19 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
Less than 1 year
4%
1-4 years
40%
5-9 years
13%
10-19 years
29%
20 years or more
14%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲13%

▲3%

Mid-Career
▲2%

National Average
$32,000

▼9%

Skills That Affect Customer Service Representative (CSR) Salaries

Office Administration
▲12%


Customer Relationship Management (CRM)
▲4%

National Average
$32,000


Customer Service
▼2%

▼2%

Microsoft Excel
▼2%


Microsoft Word
▼5%


▼8%

▼11%

Windows Operating System General Use
▼11%


Sales
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
13%
10-19 years
29%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 58%
vision benefits
Vision: 49%
no benefits
None: 39%
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