A Customer Service Representative (CSR) in Cincinnati, Ohio earns an average wage of $13.79 per hour. The highest paying skills associated with this job are Computer Service, Customer Relationship Management (CRM), and Customer Relations.

$24,243 - $50,367
(Median)
$24K
$35K
$50K
MEDIAN: $35,267
10%
50%
90%

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$9.13 - $18.75
(Median)
$9
$14
$19
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,243 - $50,367  
   
Bonus
$200.00 - $6,878  
Profit Sharing
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,549 - $44,375  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 27
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.13 - $18.75  
   
Overtime
$13.02 - $27.57  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$200.00 - $6,878  
   
Profit Sharing
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,549 - $44,375  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 78
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$31,000

Mid-Career
up arrow 1%


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 12%

Computer Service
up arrow 12%


Problem Solving
up arrow 3%

Data Entry
up arrow 3%

Microsoft Excel
up arrow 2%

National Average
$31,000

Customer Service
up arrow 1%

Microsoft Word
up arrow 2%

Microsoft Office
up arrow 3%

Phone Support
up arrow 3%

Typing
up arrow 5%

Call Center
up arrow 8%

Sales
up arrow 8%

Windows Operating System General Use
up arrow 11%

Call center operations
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
12%
10-19 years
29%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 56%
medical benefits
Vision: 45%
dental benefits
None: 36%
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