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Customer Service Representative (CSR) Salary in Cincinnati, Ohio

A Customer Service Representative (CSR) in Cincinnati, Ohio earns an average wage of $12.88 per hour. People in this job generally don't have more than 20 years' experience. A skill in Problem Solving is associated with high pay for this job.
$25,308 - $52,432
(Median)
25K
34K
43K
52K
MEDIAN: $34,397
10%
50%
75%
90%

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$9.99 - $17.98
(Median)
10
13
15
18
MEDIAN: $12.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,308 - $52,432  
   
Bonus
$0.00 - $3,523  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,679 - $43,332  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 49
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.99 - $17.98  
   
Overtime
$0.00 - $28.67  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,523  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,679 - $43,332  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 106
United States (change)

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Cincinnati, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Cincinnati, Ohio Salaries

Late-Career
up arrow 21%


Mid-Career
0%

National Average
$30,000


Skills That Affect Customer Service Representative (CSR) in Cincinnati, Ohio Salaries

Problem Solving
up arrow 14%

Customer Relationship Management (CRM)
up arrow 9%

Computer Service
up arrow 8%

Insurance
up arrow 5%

Customer Service
up arrow 2%

Microsoft Excel
up arrow 1%

Phone Support
0%

National Average
$30,000

Data Entry
up arrow 1%

Call Center
up arrow 3%

Microsoft Office
up arrow 6%

Customer Relations
up arrow 8%

Microsoft Word
up arrow 21%

Typing
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
6%
1-4 years
34%
5-9 years
22%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 62%
vision benefits Vision: 48% employee benefits None: 20%