Customer Service Representative (CSR) Salary in Chicago, Illinois

A Customer Service Representative (CSR) in Chicago, Illinois earns an average wage of $14.38 per hour. Skills that are associated with high pay for this job are Customer Relationship Management (CRM) and Office Administration. People in this job generally don't have more than 20 years' experience.

$26,447 - $51,845

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$9.98 - $19.88

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,447 - $51,845  
   
Bonus
$0.00 - $4,909  
Profit Sharing
$500 - $1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,755 - $46,191  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 126
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.98 - $19.88  
   
Overtime
$12.59 - $30.13  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,909  
   
Profit Sharing
$500 - $1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,755 - $46,191  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 228
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Chicago, Illinois Salaries




National Average
$33,000


Skills That Affect Customer Service Representative (CSR) in Chicago, Illinois Salaries

Customer Relationship Management (CRM)
up arrow 12%

Office Administration
up arrow 10%

Sales
up arrow 8%



Data Entry
up arrow 4%

Computer Service
up arrow 4%

Microsoft Excel
up arrow 3%

Customer Service
up arrow 2%

Phone Support
up arrow 2%

Typing
up arrow 2%

National Average
$33,000

Customer Relations
up arrow 3%


Data Processing
up arrow 6%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
33%
5-9 years
23%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 65%
vision benefits Vision: 55% employee benefits None: 23%
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