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Customer Service Representative (CSR) Salary in Chicago, Illinois

A Customer Service Representative (CSR) in Chicago, Illinois earns an average wage of $14.16 per hour. A skill in Office Administration is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.
$25,815 - $50,440
(Median)
$26K
$35K
$50K
MEDIAN: $34,533
10%
50%
90%

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$10.01 - $19.44
(Median)
$10
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,815 - $50,440  
   
Bonus
$0.00 - $4,894  
Profit Sharing
$495.79 - $1,474  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,619 - $44,852  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 129
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.01 - $19.44  
   
Overtime
$12.60 - $29.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,894  
   
Profit Sharing
$495.79 - $1,474  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,619 - $44,852  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 247
United States (change)

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Chicago, Illinois Salaries




National Average
$32,000


Skills That Affect Customer Service Representative (CSR) in Chicago, Illinois Salaries

Office Administration
up arrow 11%

Sales
up arrow 10%


Microsoft Office
up arrow 6%

Customer Service
up arrow 4%

Phone Support
up arrow 4%

Computer Service
up arrow 4%

Microsoft Word
0%

National Average
$32,000

Data Entry
up arrow 1%

Microsoft Excel
up arrow 2%

Customer Relationship Management (CRM)
up arrow 3%

Customer Relations
up arrow 4%

Typing
up arrow 4%


Data Processing
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 70 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
4%
1-4 years
35%
5-9 years
24%
10-19 years
28%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 70% dental benefits Dental: 63%
vision benefits Vision: 51% employee benefits None: 26%