Customer Service Representative (CSR) Salary in Chicago, Illinois

A Customer Service Representative (CSR) in Chicago, Illinois earns an average wage of $14.33 per hour. A skill in Office Administration is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.

$25,979 - $51,282
(Median)
$26K
$35K
$51K
MEDIAN: $35,008
10%
50%
90%

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$9.95 - $19.69
(Median)
$9
$14
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,979 - $51,282  
   
Bonus
$0.00 - $4,909  
Profit Sharing
$500 - $1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,659 - $45,964  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 124
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.95 - $19.69  
   
Overtime
$11.99 - $29.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,909  
   
Profit Sharing
$500 - $1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,659 - $45,964  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 231
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Chicago, Illinois Salaries




National Average
$32,000


Skills That Affect Customer Service Representative (CSR) in Chicago, Illinois Salaries

Sales
up arrow 10%

Office Administration
up arrow 10%




Computer Service
up arrow 5%

Typing
up arrow 4%

Customer Service
up arrow 3%

Phone Support
up arrow 3%

Customer Relationship Management (CRM)
up arrow 2%

Microsoft Excel
0%

National Average
$32,000

Microsoft Word
up arrow 1%

Customer Relations
up arrow 3%


Data Processing
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
34%
5-9 years
23%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 64%
vision benefits Vision: 54% employee benefits None: 23%
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