Customer Service Representative (CSR) Salary in Chicago, Illinois (United States)

A Customer Service Representative (CSR) in Chicago, Illinois earns an average wage of $13.95 per hour. A skill in Office Administration is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.
Customer Service Representative (CSR) in Chicago, Illinois Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,809 - $51,646
(Median)
26K
34K
41K
52K
MEDIAN: $34,277
10%
50%
75%
90%
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Customer Service Representative (CSR) in Chicago, Illinois Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.92 - $19.28
(Median)
9
12
14
17
19
MEDIAN: $13.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,809 - $51,646  
   
Bonus
$0.00 - $5,057  
Profit Sharing
$1.44 - $6,904  
Commission
$100.00 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,467 - $45,466  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 392
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.92 - $19.28  
   
Overtime
$12.52 - $29.31  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,057  
   
Commission
$100.00 - $2,500  
Profit Sharing
$1.44 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,467 - $45,466  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 392
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Pay by Experience Level for Customer Service Representative (CSR) in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Chicago, Illinois Salaries

National Average
$32,000

Skills That Affect Customer Service Representative (CSR) in Chicago, Illinois Salaries

Office Administration
up arrow 13%
Sales
up arrow 8%
Computer Service
up arrow 7%
Customer Service
up arrow 4%
Typing
up arrow 1%
Microsoft Word
up arrow 1%
Microsoft Office
0%
National Average
$32,000
Microsoft Excel
up arrow 1%
Data Entry
up arrow 2%
Call Center
up arrow 4%
Customer Relations
up arrow 4%
Customer Relationship Management (CRM)
up arrow 4%
Data Processing
up arrow 10%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 75 votes.

Gender

Female
71%
female alumni
 
Male
29%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
26%
10-19 years
28%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 64%
vision benefits Vision: 52% employee benefits None: 25%
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