Customer Service Representative (CSR) in Newark, New Jersey Salary

The average wage for a Customer Service Representative (CSR) in Newark, New Jersey is $15.00 per hour. The highest paying skills associated with this job are Customer Relationship Management (CRM), Call Center, Customer Relations, and Data Entry.

$30,521 - $44,636
$38K
MEDIAN: $38,190
50%

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$11.53 - $30.76
$12
$15
$31
MEDIAN: $15.00
10%
50%
90%

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$0$60K
Salary $38,190
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,141 - $60,199
  • Country: United States
  • Currency: USD
  • Updated: 5 May 2017
  • Individuals Reporting: 8
Hourly Data $0$33
Hourly Rate $11.53 - $30.76
Overtime $33.15
Annual Data $0$60K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,141 - $60,199
  • Country: United States
  • Currency: USD
  • Updated: 5 May 2017
  • Individuals Reporting: 15

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United States (change)

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About Newark, New Jersey

Essex County, New Jersey
281,913
Male:
138,040 (49.0%)
Female:
143,873 (51.0%)
Newark (/ˈnuː.ərk/ or also locally /nʊərk/) is the largest city (by population) in the U.S. state of New Jersey, and the county seat of Essex County. One of the nation's major air, shipping, and rail hubs, the city had a population of 277,140 in 2010, making it the nation's 67th most-populous municipality, after being ranked 63rd in the nation in 2000. For 2015, the Census Bureau's Population Estimates Program calculated a population of 281,944, an increase of 1.7% from the 2010 enumeration, ranking the city the 70th largest in the nation. Newark is the second largest city in the New York metropolitan area, located approximately 8 miles (13 km) west of lower Manhattan. Settled in 1666 by Puritans from New Haven Colony, Newark is one of the oldest European cities in the United States. Its location at the mouth of the Passaic River (where it flows into Newark Bay), has made the city's...
Newark:
$30,966
New Jersey:
$72,222
$978
Newark:
$235,700
New Jersey:
$322,600
9.3%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 19 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 11 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 9 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 7 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
88 %
Male
13 %
1-4 years
13%
5-9 years
30%
10-19 years
26%
20 years or more
30%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲12%

Experienced
▲10%

National Average
$34,000

Entry-Level
▼6%

▼13%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲26%

Call Center
▲18%

Customer Relations
▲12%

Data Entry
▲8%

Computer Service
▲8%

National Average
$34,000

Microsoft Office
▼2%

Problem Solving
▼2%

Microsoft Excel
▼2%

Customer Service
▼3%

Call center operations
▼3%

Gender

Female
88 %
Male
13 %

Years of Experience

1-4 years
13%
5-9 years
30%
10-19 years
26%
20 years or more
30%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 67%
vision benefits
Vision: 67%
no benefits
None: 25%
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