Entry-Level Customer Service Representative (CSR) Salary

An Entry-Level Customer Service Representative (CSR) earns an average wage of $12.39 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$24,370 - $46,575
$24K
$35K
$47K
MEDIAN: $34,660
10%
50%
90%

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$9.07 - $16.86
$9
$12
$17
MEDIAN: $12.45
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,370 - $46,575  
   
Bonus
$204.07 - $4,968  
Profit Sharing
$101.93 - $3,908  
Commission
$207.14 - $9,847  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,621 - $40,032  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 2,535
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.07 - $16.86  
   
Hourly Tips
$0.13 - $4.34  
Overtime
$13.34 - $27.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$204.07 - $4,968  
   
Commission
$207.14 - $9,847  
Profit Sharing
$101.93 - $3,908  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,621 - $40,032  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 9,557

Find Out Exactly What You Should Be Paid

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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $28,144

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Lincolnshire:
"Non-communicative Management."
Customers keep us in business. Treat them well, and most will treat you well. Make sure they're taken care of as you would want them to take care of you or a loved one if roles were reversed. Lastly, if most employees seem unhappy, there's typically a reason for it and it's probably related to management.

Customer Service Representative (CSR) in Brisbane:
"To math or not to math."
Must have a patience and a sense of humor otherwise this position can mentally break you down.

Customer Service Representative (CSR) in Fredericksburg:
"Though promise of promotion and growth was made there was no."
Prepare yourself for another field just in case.

Customer Service Representative (CSR) in Battle Creek:
Apathy towards your customer's. Listen to what they have to say. They want to be heard and validated.

Customer Service Representative (CSR) in Fort Worth:
"Have patience and try your best to help keep the customer ha."
Have patience and try your best to keep the customer happy.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Key Stats for Customer Service Representative (CSR)

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1796 votes.
Less than 1 year
9%
1-4 years
76%
5-9 years
15%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries



▲6%





▲1%

Phone Support
▼0%

Microsoft Word
▼0%

National Average
$28,000

Call center operations
▼1%



▼3%

▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1796 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 54%
vision benefits
Vision: 46%
no benefits
None: 33%
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