Entry-Level Customer Service Representative (CSR) Salary

An Entry-Level Customer Service Representative (CSR) earns an average wage of $12.20 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$24,221 - $43,999
(Median)
$24K
$33K
$44K
MEDIAN: $32,765
10%
50%
90%

Add this chart to your site: 640px    300px

$8.90 - $16.36
(Median)
$8
$12
$16
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,221 - $43,999  
   
Bonus
$0.00 - $2,580  
Profit Sharing
$199.67 - $4,073  
Commission
$205.74 - $9,735  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,292 - $38,984  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 3,457
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.90 - $16.36  
   
Hourly Tips
$0.04 - $3.95  
Overtime
$12.36 - $25.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,580  
   
Commission
$205.74 - $9,735  
Profit Sharing
$199.67 - $4,073  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,292 - $38,984  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 10,964
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $27,704

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Battle Creek:
Apathy towards your customer's. Listen to what they have to say. They want to be heard and validated.

Customer Service Representative (CSR) in Fort Worth:
"Have patience and try your best to help keep the customer ha."
Have patience and try your best to keep the customer happy.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Sherman:
"It's a new learning experience everyday."
Keep up with the on going changes in banking, keep lots of notes.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Skills That Affect Customer Service Representative (CSR) Salaries




Data Processing
up arrow 4%

Microsoft Office
up arrow 3%

Customer Relations
up arrow 2%

Problem Solving
up arrow 2%

Data Entry
up arrow 1%

Microsoft Word
up arrow 1%

National Average
$28,000

Call Center
up arrow 1%

Phone Support
up arrow 1%

Customer Service
up arrow 2%

Computer Service
up arrow 2%

Typing
up arrow 4%

up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2386 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 57%
medical benefits
Vision: 46%
dental benefits
None: 29%
ADVERTISEMENT