Entry-Level Customer Service Representative (CSR) Salary

An Entry-Level Customer Service Representative (CSR) earns an average wage of $12.10 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$24,129 - $43,699

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$8.82 - $16.18

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,129 - $43,699  
   
Bonus
$0.00 - $2,478  
Profit Sharing
$204.59 - $4,151  
Commission
$301.61 - $9,566  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,153 - $38,676  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 3,353
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.82 - $16.18  
   
Hourly Tips
$0.05 - $5.54  
Overtime
$12.03 - $25.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,478  
   
Commission
$301.61 - $9,566  
Profit Sharing
$204.59 - $4,151  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,153 - $38,676  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 10,275
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Customer Service Representative (CSR) Job Listings

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Pay Difference by Location

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in LaGrange:
"That room for promotion was little to none."
To put more programs in place for growth within the company.

Customer Service Representative (CSR) in Forney:
Actually, pick another career. I work in a male dominated company, women aren't compensated as well as men. Career advancement is nonexistent.

Customer Service Representative (CSR) in Harrisonburg:
"More Tactful."
You'll never be successful if you treat all customers the same. As a CSR you need to adjust yourself to the situation to become more personable to the customer. Personable relationships are long lasting relationships, no matter what you're doing.

Customer Service Representative (CSR) in Indianapolis:
"Learn everything."
Pay attention to ever facet of your company's business. Learn as many skills as possible. Take advantage of as much training and certification as possible. If you have any sales skill, move in that direction; that's where the money is.

Customer Service Representative (CSR) in Pittsburgh:
"Learn and Grow."
Take every opportunity to learn and grow with the challenges you face everyday. Do not be afraid to fail.

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Skills That Affect Entry-Level Customer Service Representative (CSR) Salaries




Insurance
up arrow 6%

Microsoft Office
up arrow 4%

Customer Relations
up arrow 3%

Problem Solving
up arrow 3%

Microsoft Word
up arrow 2%

Data Entry
up arrow 1%

Phone Support
0%

National Average
$27,000

Customer Service
up arrow 1%

Call Center
up arrow 1%

Computer Service
up arrow 1%

Typing
up arrow 3%

up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2392 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits Medical: 68% dental benefits Dental: 56%
vision benefits Vision: 45% employee benefits None: 30%
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