Entry-Level Customer Service Representative (CSR) Salary (United States)

An Entry-Level Customer Service Representative (CSR) earns an average wage of $11.91 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Entry-Level Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,619 - $42,484
(Median)
24K
28K
32K
37K
42K
MEDIAN: $31,703
10%
25%
50%
75%
90%
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Entry-Level Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.69 - $15.99
(Median)
8
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$23,619 - $42,484  
   
Bonus
$0.00 - $2,497  
Profit Sharing
$197.27 - $4,848  
Commission
$396.41 - $8,687  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,865 - $38,396  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 14,615
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.69 - $15.99  
   
Hourly Tips
$0.12 - $3.42  
Overtime
$11.94 - $24.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,497  
   
Commission
$396.41 - $8,687  
Profit Sharing
$197.27 - $4,848  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,865 - $38,396  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 14,615
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Entry-Level Customer Service Representative (CSR)

Pay Difference By Location

up arrow 19%
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Atlanta
up arrow 6%
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Pittsburgh
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National Average
$27,000
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Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?
Customer Service Representative (CSR) in Decatur:
"I Wish I Knew More About Electrical Systems."
Learn as much as you can about the product you are working with.
Customer Service Representative (CSR) in Sherman:
"Positive Attitude And Know Your Computer."
Take great notes on working the computer system. The faster you can work it independently the more valuable you will be. Keep a positive attitude. Not only with your customers but also with your peers and supervisors. This gives them confidence in you. Be empathatic.
Customer Service Representative (CSR) in Torrance:
"Have To Be Strong Enough To Handle Our Job."
It's recommended you have a customer service representative background, have for any heavy trafficked environment.
Customer Service Representative (CSR) in Withheld:
"Learning Is Sharing."
Ask questions and always pay attention. Have passion in doing your job.
Customer Service Representative (CSR) in Aurora:
"Lacking Standardization And Corporate Regulation."
Interview your future employers as thoroughly as they do you.

Skills That Affect Entry-Level Customer Service Representative (CSR) Salaries

Insurance
up arrow 7%
Data Processing
up arrow 5%
Customer Relations
up arrow 4%
Data Entry
up arrow 2%
Phone Support
up arrow 1%
Customer Service
0%
Call Center
0%
Computer Service
0%
Microsoft Word
0%
National Average
$27,000
Typing
up arrow 4%
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 2807 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 56%
vision benefits Vision: 43% employee benefits None: 30%
Find Out Exactly What You Should Be Paid
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