An Entry-Level Customer Service Representative (CSR) earns an average wage of $12.36 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$24,384 - $45,981
$24K
$34K
$46K
MEDIAN: $34,401
10%
50%
90%

Add this chart to your site: 640px    300px

$8.98 - $16.74
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,384 - $45,981  
   
Bonus
$237.80 - $4,928  
Profit Sharing
$132.11 - $3,523  
Commission
$202.92 - $9,941  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,348 - $39,819  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 2,484
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.98 - $16.74  
   
Hourly Tips
$0.06 - $4.85  
Overtime
$13.19 - $27.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$237.80 - $4,928  
   
Commission
$202.92 - $9,941  
Profit Sharing
$132.11 - $3,523  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,348 - $39,819  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 9,275

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $27,932

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Brisbane:
"To math or not to math."
Must have a patience and a sense of humor otherwise this position can mentally break you down.

Customer Service Representative (CSR) in Fredericksburg:
"Though promise of promotion and growth was made there was no."
Prepare yourself for another field just in case.

Customer Service Representative (CSR) in Battle Creek:
Apathy towards your customer's. Listen to what they have to say. They want to be heard and validated.

Customer Service Representative (CSR) in Fort Worth:
"Have patience and try your best to help keep the customer ha."
Have patience and try your best to keep the customer happy.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Sherman:
"It's a new learning experience everyday."
Keep up with the on going changes in banking, keep lots of notes.

Key Stats for Customer Service Representative (CSR)

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1624 votes.
Less than 1 year
9%
1-4 years
76%
5-9 years
15%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1624 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 54%
vision benefits
Vision: 45%
dental benefits
None: 33%
ADVERTISEMENT