Entry-Level Customer Service Representative (CSR) Salary (United States)

An Entry-Level Customer Service Representative (CSR) earns an average wage of $11.88 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Entry-Level Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,542 - $42,502
(Median)
24K
28K
32K
37K
43K
MEDIAN: $31,646
10%
25%
50%
75%
90%
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Entry-Level Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.67 - $15.99
(Median)
8
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$23,542 - $42,502  
   
Bonus
$0.00 - $2,502  
Profit Sharing
$198.46 - $4,809  
Commission
$304.10 - $8,655  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,843 - $38,480  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 15,328
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.67 - $15.99  
   
Hourly Tips
$0.12 - $3.40  
Overtime
$11.93 - $24.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,502  
   
Commission
$304.10 - $8,655  
Profit Sharing
$198.46 - $4,809  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,843 - $38,480  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 15,328
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Entry-Level Customer Service Representative (CSR)
Pay Difference By Location
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Pittsburgh
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National Average
$27,000
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Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?
Customer Service Representative (CSR) in Decatur:
"I Wish I Knew More About Electrical Systems."
Learn as much as you can about the product you are working with.
Customer Service Representative (CSR) in Sherman:
"Positive Attitude And Know Your Computer."
Take great notes on working the computer system. The faster you can work it independently the more valuable you will be. Keep a positive attitude. Not only with your customers but also with your peers and supervisors. This gives them confidence in you. Be empathatic.
Customer Service Representative (CSR) in Torrance:
"Have To Be Strong Enough To Handle Our Job."
It's recommended you have a customer service representative background, have for any heavy trafficked environment.
Customer Service Representative (CSR) in Withheld:
"Learning Is Sharing."
Ask questions and always pay attention. Have passion in doing your job.
Customer Service Representative (CSR) in Aurora:
"Lacking Standardization And Corporate Regulation."
Interview your future employers as thoroughly as they do you.

Skills That Affect Entry-Level Customer Service Representative (CSR) Salaries

Insurance
up arrow 7%
Data Processing
up arrow 5%
Customer Relations
up arrow 3%
Data Entry
up arrow 2%
Phone Support
up arrow 1%
Customer Service
0%
Call Center
0%
Computer Service
0%
Microsoft Word
0%
National Average
$27,000
Typing
up arrow 4%
up arrow 5%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 2902 votes.
Gender
Female
68%
female alumni
 
Male
32%
male alumni
Common Health Benefits
medical benefits Medical: 67% dental benefits Dental: 56%
vision benefits Vision: 43% employee benefits None: 30%
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