Entry-Level Customer Service Representative (CSR) in Grand Rapids, Michigan Salary

The average rate for an Entry-Level Customer Service Representative (CSR) in Grand Rapids, Michigan is $12.47 per hour. The highest paying skills associated with this job are Office Administration and Microsoft Excel.

$22,301 - $40,907
$22K
$37K
$41K
MEDIAN: $36,984
10%
50%
90%

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$8.91 - $16.75
$8
$12
$17
MEDIAN: $12.25
10%
50%
90%

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$0$41K
Salary $22,301 - $40,907
Bonus $375.00 - $9,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,167 - $41,307
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 11
Hourly Data $0$27
Hourly Rate $8.91 - $16.75
Overtime $21.63
Annual Data $0$41K
Bonus $375.00 - $9,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,167 - $41,307
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 24

Find Out Exactly What You Should Be Paid

United States (change)

About Grand Rapids, Michigan

Kent County, Michigan
195,099
Male:
95,669 (49.0%)
Female:
99,430 (51.0%)
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County, Michigan. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its more common modern nickname of River City refers to the landmark river for which it was named. The city and surrounding communities are economically diverse, based in the health care, information technology, automotive, aviation, and consumer goods manufacturing industries, among others. Grand Rapids is the hometown of U.S. President Gerald Ford, who is buried with...
Grand Rapids:
$41,857
Michigan:
$51,084
$830
Grand Rapids:
$122,000
Michigan:
$137,500
4.6%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
54 %
Male
46 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
Less than 1 year
9%
1-4 years
57%
5-9 years
34%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Office Administration
▲13%

Typing
▲5%

Microsoft Excel
▲5%

Problem Solving
▲4%

Call center operations
▲3%

Data Entry
▲1%

National Average
$31,000

Customer Relations
▼4%

Customer Service
▼5%

Call Center
▼6%

Microsoft Word
▼7%

Phone Support
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
54 %
Male
46 %

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 52%
vision benefits
Vision: 48%
no benefits
None: 28%
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