Customer Service Representative (CSR) in Springfield, Illinois Salary

A Customer Service Representative (CSR) in Springfield, Illinois earns an average wage of $13.50 per hour. People in this job generally don't have more than 20 years' experience.

$10.37 - $15.78
$10
$13
$16
MEDIAN: $13.50
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$10.37 - $15.78  
   
Overtime
$16.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,855 - $37,094  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11

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About Springfield, Illinois

Sangamon County, Illinois
117,809
Male:
55,639 (47.2%)
Female:
62,170 (52.8%)
Springfield is the capital of the U.S. state of Illinois and the county seat of Sangamon County. The city's population of 116,250 as of the 2010 U.S. Census makes it the state's sixth most populous city. It is the largest city in central Illinois. As of 2013, the city's population was estimated to have increased to 117,006, with just over 211,700 residents living in the Springfield Metropolitan Statistical Area, which includes Sangamon County and the adjacent Menard County. Present-day Springfield was settled by European Americans in the late 1810s, around the time Illinois became a state. The most famous historic resident was Abraham Lincoln, who lived in Springfield from 1837 until 1861, when he went to the White House as President. Major tourist attractions include a multitude of historic sites connected with Abraham Lincoln including his presidential museum, his home from 1837 to 1861, his tomb at Oak Ridge Cemetery, and...
Springfield:
$52,102
Illinois:
$59,588
$745
Springfield:
$129,000
Illinois:
$180,300
5.0%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %
Less than 1 year
13%
1-4 years
33%
5-9 years
27%
10-19 years
20%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲7%

National Average
$29,000

▼16%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲4%

Problem Solving
▼0%

Call center operations
▼0%

National Average
$29,000

Typing
▼1%

Call Center
▼7%


Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
13%
1-4 years
33%
5-9 years
27%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 30%
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