Customer Service Representative (CSR) at Bank of America Corp. (BOFA) Salary

A Customer Service Representative (CSR) at Bank of America Corp. (BOFA) earns an average wage of $13.75 per hour. Most people with this job move on to other positions after 10 years in this field. The skills that increase pay for this job the most are Data Entry and Typing.

$9.27 - $16.64
$9
$14
$17
MEDIAN: $13.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.27 - $16.64  
   
Overtime
$23.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,360 - $35,783  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 23

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Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
4%
1-4 years
50%
5-9 years
25%
10-19 years
13%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 16%


National Average
$29,000

Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
up arrow 15%

Typing
up arrow 10%

Call center operations
up arrow 8%

Problem Solving
up arrow 7%

Call Center
up arrow 2%

Customer Service
up arrow 2%

Sales
0%

Customer Relations
0%

National Average
$29,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
4%
1-4 years
50%
5-9 years
25%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 78%
dental benefits
None: 13%
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