Customer Service Representative (CSR) at Bank of America Corp. (BOFA) Salary

A Customer Service Representative (CSR) at Bank of America Corp. (BOFA) earns an average wage of $13.75 per hour. Most people with this job move on to other positions after 10 years in this field. A skill in Call center operations is associated with high pay for this job.

$10.07 - $16.80
$10
$14
$17
MEDIAN: $13.75
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.07 - $16.80  
   
Overtime
$21.99  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,511 - $46,587  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 20
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Key Stats for Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
27%
10-19 years
14%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲16%

National Average
$29,000

▼2%

Skills That Affect Customer Service Representative (CSR) Salaries

Call center operations
▲13%

Data Entry
▲9%

Problem Solving
▲8%

Typing
▲3%

Customer Relations
▲3%

Call Center
▼0%

Customer Service
▼0%

National Average
$29,000

Sales
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
27%
10-19 years
14%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 76%
vision benefits
Vision: 76%
dental benefits
None: 19%
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