A Customer Service Representative (CSR) in Wichita, Kansas earns an average wage of $12.49 per hour. A skill in Typing is associated with high pay for this job. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay.

$30,000 - $43,001
(Median)
$
$36K
$
MEDIAN: $35,607
50%

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$9.18 - $15.04
(Median)
$9
$12
$15
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$35,608  
   
Bonus
$3,000  
Commission
$605  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,417 - $40,931  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.18 - $15.04  
   
Overtime
$14.43 - $30.10  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$3,000  
   
Commission
$605  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,417 - $40,931  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 34
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About Wichita, Kansas

Sedgwick County, Kansas
384,625
Male:
192,354 (49.3%)
Female:
197,601 (50.7%)
Wichita (/ˈwɪtʃᵻtɔː/ WITCH-ə-taw) is the largest city in the state of Kansas and the 48th-largest city in the United States. Located in south-central Kansas on the Arkansas River, Wichita is the county seat of Sedgwick County and the principal city of the Wichita metropolitan area. As of the 2010 United States Census, the city population was 382,368; as of 2014, it was estimated to have increased to 389,965. In 2015, the estimated population of the Wichita metropolitan area was 644,610, and that of the larger Wichita-Winfield combined statistical area was 680,398. The city began as a trading post on the Chisholm Trail in the 1860s, then was incorporated in 1870. It subsequently became a key destination for cattle drives traveling north from Texas to access railroads, earning it the nickname "Cowtown". In the 1920s and 1930s, businessmen and aeronautical engineers established a number of successful aircraft manufacturing companies in Wichita including...
Wichita:
$46,894
Kansas:
$53,906
$734
Wichita:
$124,400
Kansas:
$141,200
3.3%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 8%

Experienced
up arrow 5%

National Average
$29,000


Skills That Affect Customer Service Representative (CSR) Salaries

Typing
up arrow 16%

Call center operations
up arrow 8%

Microsoft Word
up arrow 8%

Data Entry
up arrow 6%

Customer Relations
up arrow 2%

National Average
$29,000

Customer Service
up arrow 1%

Problem Solving
up arrow 1%

Call Center
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
27%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 83%
medical benefits
Vision: 76%
dental benefits
None: 10%
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