Customer Service Representative (CSR) at The Kroger Company Salary

The average rate for a Customer Service Representative (CSR) at The Kroger Company is $8.65 per hour. People in this job generally don't have more than 10 years' experience. A skill in Call center operations is associated with high pay for this job.

$7.31 - $13.98
$7
$8
$14
MEDIAN: $8.83
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$5$10$15
Hourly Rate
$7.31 - $13.98  
   
Hourly Tips
$0.33  
Overtime
$13.30  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10K$20K$30K
Bonus
$1,200  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,223 - $29,076  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 30

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Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.
Less than 1 year
3%
1-4 years
57%
5-9 years
30%
10-19 years
3%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲47%

National Average
$19,000

▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Call center operations
▲26%


Sales
▲1%

Data Entry
▼0%

National Average
$19,000



Typing
▼9%

Computer Service
▼10%

Phone Support
▼11%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
57%
5-9 years
30%
10-19 years
3%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 57%
vision benefits
Vision: 43%
no benefits
None: 37%
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