Customer Service Representative (CSR) Salary in Plano, Texas

A Customer Service Representative (CSR) in Plano, Texas earns an average wage of $14.16 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$18,246 - $46,357

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$9.09 - $17.25

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$18,246 - $46,357  
   
Bonus
$0.00 - $1,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,014 - $43,389  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 11
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.09 - $17.25  
   
Overtime
$18.13 - $24.77  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,546  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,014 - $43,389  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 34
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Experience Affects Customer Service Representative (CSR) in Plano, Texas Salaries

Experienced
up arrow 3%

National Average
$32,000

Entry-Level
up arrow 1%

Mid-Career
up arrow 5%

Skills That Affect Customer Service Representative (CSR) in Plano, Texas Salaries

National Average
$32,000

Call Center
up arrow 2%

Microsoft Excel
up arrow 8%

Customer Service
up arrow 9%

Phone Support
up arrow 11%

Data Entry
up arrow 11%

Customer Relations
up arrow 13%

Office Administration
up arrow 15%

Problem Solving
up arrow 16%

Microsoft Office
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
29%
10-19 years
36%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 68%
vision benefits Vision: 55% employee benefits None: 29%
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