Customer Service Representative (CSR) Salary in Plano, Texas (United States)

A Customer Service Representative (CSR) in Plano, Texas earns an average wage of $13.86 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience does not have a big impact on this job’s rate.
Customer Service Representative (CSR) in Plano, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,819 - $41,468
(Median)
27K
31K
35K
40K
MEDIAN: $35,386
10%
25%
50%
75%
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Customer Service Representative (CSR) in Plano, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.02 - $16.92
(Median)
9
12
14
16
17
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$26,819 - $41,468  
   
Bonus
$0.00 - $1,521  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,807 - $42,779  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 18
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.02 - $16.92  
   
Overtime
$14.01 - $25.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,521  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,807 - $42,779  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 33
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Experience Affects Customer Service Representative (CSR) in Plano, Texas Salaries

Experienced
up arrow 4%
Mid-Career
0%
National Average
$32,000
Entry-Level
up arrow 3%

Skills That Affect Customer Service Representative (CSR) in Plano, Texas Salaries

National Average
$32,000
Call Center
up arrow 1%
Microsoft Excel
up arrow 7%
Customer Service
up arrow 9%
Phone Support
up arrow 10%
Data Entry
up arrow 11%
Customer Relations
up arrow 13%
Office Administration
up arrow 15%
Problem Solving
up arrow 16%
Microsoft Office
up arrow 21%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 9 votes.

Gender

Female
88%
female alumni
 
Male
12%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
25%
10-19 years
25%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 62%
vision benefits Vision: 49% employee benefits None: 24%