A Customer Service Representative (CSR) in Plano, Texas earns an average wage of $14.55 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.

$20,500 - $55,000
(Median)
$20K
$35K
$55K
MEDIAN: $34,703
10%
50%
90%

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$9.84 - $18.67
(Median)
$9
$15
$19
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$20,500 - $55,000  
   
Bonus
$250.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,940 - $45,355  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.84 - $18.67  
   
Overtime
$21.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$250.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,940 - $45,355  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 32
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About Plano, Texas

Collin County, Texas
282,813
Male:
138,565 (48.9%)
Female:
145,054 (51.1%)
Plano (/ˈpleɪnoʊ/ PLAY-noh) is a principal city in the U.S. state of Texas, located mostly within Collin County, but with a small portion that extends into Denton County, twenty miles northeast of downtown Dallas. The city of Plano is a part of the Dallas-Fort Worth metropolitan area. The city's population was 269,776 at the 2010 census, making it the ninth most populous city in the state of Texas (Corpus Christi was ranked at #8 and Laredo #10), and the 70th most populous in the United States. The city is an affluent hub for many corporate headquarters, such as Alliance Data, Cinemark Theatres, Dell Services, Denbury Resources, Dr Pepper Snapple Group, Ericsson, Frito-Lay, HP Enterprise Services, Huawei, J. C. Penney, Pizza Hut, Rent-A-Center, Traxxas, Siemens PLM Software, and Toyota Motors USA. European settlers came to the area near present-day Plano in the early 1840s. Facilities such as a sawmill, a gristmill, and a...
Plano:
$83,769
Texas:
$55,653
$1,223
Plano:
$261,800
Texas:
$152,000
2.5%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 5%

National Average
$32,000

Mid-Career
up arrow 6%

Entry-Level
up arrow 6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 9%

Insurance
up arrow 3%

National Average
$32,000

Typing
up arrow 1%

Customer Service
up arrow 3%

Call center operations
up arrow 5%

Call Center
up arrow 5%

Microsoft Excel
up arrow 9%

Data Entry
up arrow 10%

Phone Support
up arrow 12%

Office Administration
up arrow 17%

Problem Solving
up arrow 17%

Microsoft Office
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
33%
10-19 years
30%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 80%
medical benefits
Vision: 72%
dental benefits
None: 16%
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