Entry-Level Customer Service Representative (CSR) in Buffalo, New York Salary

The average rate for an Entry-Level Customer Service Representative (CSR) in Buffalo, New York is $13.11 per hour. A skill in Insurance is associated with high pay for this job.

$21,141 - $41,460
$21K
$34K
$41K
MEDIAN: $34,000
10%
50%
90%

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$9.30 - $17.62
$9
$13
$18
MEDIAN: $13.11
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,141 - $41,460  
   
Bonus
$152.60  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,242 - $40,247  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 10
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.30 - $17.62  
   
Hourly Tips
$5.00  
Overtime
$20.20  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$152.60  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,242 - $40,247  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 22

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About Buffalo, New York

Erie County, New York
258,066
Male:
124,537 (48.3%)
Female:
133,529 (51.7%)
Buffalo (/ˈbʌfəloʊ/) is a city in western New York state and the county seat of Erie County, on the eastern shores of Lake Erie at the head of the Niagara River. As of 2014, Buffalo is New York state's 2nd-most populous city after New York City, with 258,703 residents. The metropolitan area has a population of 1.13 million. Buffalo grew significantly in the 19th and 20th centuries as a result of the Erie Canal, railroads and Lake Erie, providing an abundance of fresh water and an ample trade route to the midwestern United States, while grooming its economy for the grain, steel and automobile industries during the 20th century. After an economic downturn in the latter half of the 20th century, Buffalo's economy has transitioned to sectors that include financial services, technology, biomedical engineering and education. Residents of Buffalo are called "Buffalonians". The city's nicknames include "The Queen City", "The Nickel City",...
Buffalo:
$32,509
New York:
$60,850
$711
Buffalo:
$75,800
New York:
$293,500
4.3%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
37 %
Male
63 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
13%
1-4 years
75%
5-9 years
13%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
▲17%

Customer Relations
▲4%

Customer Service
▲1%

Computer Service
▲1%

National Average
$30,000

Call Center
▼3%

Data Entry
▼8%

Call center operations
▼9%

Problem Solving
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
37 %
Male
63 %

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 50%
vision benefits
Vision: 45%
no benefits
None: 25%