Customer Service Representative (CSR) in San Jose, California Salary

A Customer Service Representative (CSR) in San Jose, California earns an average wage of $15.25 per hour. Experience has a moderate effect on pay for this job. The highest paying skills associated with this job are Inside Sales, Typing, Microsoft Word, Phone Support, and Customer Relations. Most people with this job move on to other positions after 20 years in this field.

$36,359 - $61,833
$36K
$46K
$62K
MEDIAN: $45,635
10%
50%
90%

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$10.35 - $20.58
$10
$15
$21
MEDIAN: $15.25
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$36,359 - $61,833  
   
Bonus
$2,023  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,135 - $55,982  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$10.35 - $20.58  
   
Overtime
$22.10  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$2,023  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,135 - $55,982  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 43

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About San Jose, California

Santa Clara County, California
1,026,919
Male:
518,317 (50.5%)
Female:
508,602 (49.5%)
San Jose (/ˌsæn hoʊˈzeɪ/; Spanish for Saint Joseph), originally Pueblo de San José de Guadalupe and officially the City of San José, is the third-largest city by population in California, the tenth-largest by population in the United States, and the county seat of Santa Clara County. San Jose is the largest city within the Bay Area and the largest city in Northern California. Before the arrival of the Spanish, the area around San Jose was inhabited by the Ohlone people. San Jose was founded on November 29, 1777, as San José de Guadalupe, the first civilian town in the Spanish colony of Alta California. The city served as a farming community to support Spanish military installations at San Francisco and Monterey. When California gained statehood in 1850, San Jose became the capital. After more than 150 years as a small farming community, the San Jose area in the mid-20th century contained some of...
San Jose:
$91,451
California:
$64,500
$1,757
San Jose:
$717,100
California:
$449,100
4.1%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
2%
1-4 years
52%
5-9 years
16%
10-19 years
24%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲20%

▲4%

National Average
$35,000

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
▲28%

Typing
▲19%

Microsoft Word
▲15%

Phone Support
▲14%


Call Center
▲8%

Call center operations
▲3%


Office Administration
▲1%

National Average
$35,000


Computer Service
▼7%

Data Entry
▼11%

Windows Operating System General Use
▼17%

Data Processing
▼18%

Sales
▼27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
2%
1-4 years
52%
5-9 years
16%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 68%
vision benefits
Vision: 55%
dental benefits
None: 28%
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