Customer Service Representative (CSR) in Syracuse, New York Salary

Customer Service Representatives in Syracuse can expect wages of $13.96 per hour on average. A large number report receiving medical coverage from their employers and a majority collect dental insurance. Male Syracuse Customer Service Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 50 percent of the field. Women Customer Service Representatives in Syracuse, N.Y. who took the survey just slightly outnumber men. The majority of individuals in this role claim moderate levels of job satisfaction. This report is based on answers to PayScale's salary questionnaire.

$29,361 - $54,631
$29K
$35K
$55K
MEDIAN: $34,679
10%
50%
90%

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$10.40 - $16.62
$10
$14
$17
MEDIAN: $13.96
10%
50%
90%

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$0$54K
Salary $29,361 - $54,631
Bonus $120.80 - $3,953
Commission $3,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,092 - $44,277
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 16
Hourly Data $0$1K
Hourly Rate $10.40 - $16.62
Overtime $22.00
Annual Data $0$44K
Bonus $120.80 - $3,953
Commission $3,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,092 - $44,277
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 31

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United States (change)

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About Syracuse, New York

Onondaga County, New York
144,152
Male:
69,462 (48.2%)
Female:
74,690 (51.8%)
Syracuse (local /ˈsɛrəkjuːs/) is a city in, and the county seat of, Onondaga County, New York, in the United States. It is the largest U.S. city with the name "Syracuse", and is the fourth most populous metropolitan city in the state of New York. At the 2010 census, the city population was 145,170, and its metropolitan area had a population of 732,117. It is the economic and educational hub of Central New York, a region with over a million inhabitants. Syracuse is also well-provided with convention sites, with a downtown convention complex. Syracuse was named after the original Greek city Syracuse (Siracusa in Italian), a city on the eastern coast of the Italian island of Sicily. The city has functioned as a major crossroads over the last two centuries, first between the Erie Canal and its branch canals, then of the railway network. Today, Syracuse is located at the intersection of...
Syracuse:
$36,457
New York:
$60,850
$778
Syracuse:
$93,100
New York:
$293,500
5.4%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
19%
10-19 years
17%
20 years or more
15%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

National Average
$32,000

▼1%

▼2%

Experienced
▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲5%


Customer Relations
▼0%

Computer Service
▼0%

National Average
$32,000

Problem Solving
▼2%

Data Entry
▼3%

Phone Support
▼3%

Sales
▼4%

Data Processing
▼5%

Call center operations
▼6%

Microsoft Office
▼6%

Typing
▼8%

Microsoft Word
▼13%

Call Center
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
19%
10-19 years
17%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 66%
vision benefits
Vision: 58%
no benefits
None: 18%
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