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Customer Service Representative (CSR) Salary in Tampa, Florida

The average pay for a Customer Service Representative (CSR) in Tampa, Florida is $12.94 per hour. The skills that increase pay for this job the most are Spanish Language, Inside Sales, Customer Relations, Microsoft Excel, and Microsoft Office. Experience does not have a big impact on this job’s rate. People in this job generally don't have more than 20 years' experience.

$25,131 - $40,360
(Median)
$25K
$30K
$40K
MEDIAN: $30,313
10%
50%
90%

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$9.77 - $17.10
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$25,131 - $40,360  
   
Bonus
$0.00 - $2,367  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,581 - $37,684  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 57
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.77 - $17.10  
   
Overtime
$11.92 - $25.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,367  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,581 - $37,684  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 124

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Pay by Experience Level for Customer Service Representative (CSR) in Tampa, Florida

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Tampa, Florida Salaries

Late-Career
up arrow 7%




National Average
$28,000

Skills That Affect Customer Service Representative (CSR) in Tampa, Florida Salaries

Spanish Language
up arrow 37%

Inside Sales
up arrow 27%

Customer Relations
up arrow 13%

Microsoft Excel
up arrow 13%

Microsoft Office
up arrow 11%

Data Entry
up arrow 9%

Insurance
up arrow 9%

Customer Service
up arrow 4%

Computer Service
up arrow 1%

Phone Support
0%

National Average
$28,000

Call Center
up arrow 1%

Customer Relationship Management (CRM)
up arrow 3%

Typing
up arrow 5%

Problem Solving
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
4%
1-4 years
35%
5-9 years
24%
10-19 years
29%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 65%
vision benefits Vision: 54% employee benefits None: 19%
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