Customer Service Representative (CSR) in Tampa, Florida Salary

The average pay for a Customer Service Representative (CSR) in Tampa, Florida is $13.63 per hour. The skills that increase pay for this job the most are Spanish Language and Insurance. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$28,828 - $43,662
$29K
$34K
$44K
MEDIAN: $33,738
10%
50%
90%

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$9.83 - $17.40
$9
$14
$17
MEDIAN: $13.63
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$28,828 - $43,662  
   
Bonus
$1,952  
Profit Sharing
$2,500  
Commission
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,826 - $39,687  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 26
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.83 - $17.40  
   
Overtime
$5.75 - $25.86  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,952  
   
Commission
$5,000  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,826 - $39,687  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 115

Find Out Exactly What You Should Be Paid

United States (change)

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About Tampa, Florida

Hillsborough County, Florida
369,028
Male:
175,517 (47.6%)
Female:
193,511 (52.4%)
Tampa /ˈtæmpə/ is a city in and the county seat of Hillsborough County, Florida, United States. It is located on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is part of the Tampa Bay Metropolitan Area. The city had a population of 346,037 in 2011. The current location of Tampa was once inhabited by indigenous peoples of the Safety Harbor culture (most notably the Tocobaga and the Pohoy, who lived along the shores of Tampa Bay). The area was explored by Spanish explorers in the 16th century, resulting in violent conflicts and the introduction of European diseases, which wiped out the original native cultures. Although Spain claimed Florida as part of New Spain, it did not found a colony in the Tampa area, and there were no permanent American or European settlements within today's city limits until after the United States acquired Florida from Spain...
Tampa:
$44,432
Florida:
$49,426
$974
Tampa:
$189,800
Florida:
$179,800
5.3%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 77 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 48 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 34 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 14 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
61 %
Male
39 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 21 votes.
Less than 1 year
3%
1-4 years
42%
5-9 years
26%
10-19 years
20%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲5%

▲2%

▲1%

National Average
$30,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Spanish Language
▲15%

Insurance
▲12%

Data Processing
▲8%




▲2%

Customer Relationship Management (CRM)
▲1%

Microsoft Word
▼0%

National Average
$30,000



▼7%



▼10%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 21 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
26%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
vision benefits
Vision: 62%
no benefits
None: 23%