Mid-Career Customer Service Representative (CSR) in Miami, Florida Salary

A Mid-Career Customer Service Representative (CSR) in Miami, Florida earns an average wage of $14.32 per hour. A skill in Spanish Language is associated with high pay for this job.

$18,383 - $55,787
(Median)
$18K
$36K
$56K
MEDIAN: $36,438
10%
50%
90%

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$9.79 - $17.36
(Median)
$9
$14
$17
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$18,383 - $55,787  
   
Bonus
$4,000  
Commission
$7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,465 - $41,501  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.79 - $17.36  
   
Overtime
$32.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$4,000  
   
Commission
$7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,465 - $41,501  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 30
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Skills That Affect Customer Service Representative (CSR) Salaries

Spanish Language
up arrow 13%

Computer Service
up arrow 7%

Customer Service
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

Problem Solving
0%

National Average
$31,000

Customer Relations
up arrow 3%

Phone Support
up arrow 4%

Call center operations
up arrow 5%

Call Center
up arrow 9%

Data Entry
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
82 %
Male
18 %

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 63%
medical benefits
Vision: 48%
dental benefits
None: 22%
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