Customer Service Representative (CSR) Salary at J.P. Morgan Chase & Co. (JPMCC) (United States)

The average pay for a Customer Service Representative (CSR) at J. P. Morgan Chase & Co. (JPMCC) is $13.50 per hour. People in this job generally don't have more than 20 years' experience.
Customer Service Representative (CSR) at J.P. Morgan Chase & Co. (JPMCC) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,065 - $69,749
(Median)
23K
37K
43K
70K
MEDIAN: $36,753
10%
50%
75%
90%
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Customer Service Representative (CSR) at J.P. Morgan Chase & Co. (JPMCC) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.92 - $18.65
(Median)
9
12
13
19
MEDIAN: $13.00
10%
25%
50%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$23,065 - $69,749  
   
Bonus
$0.00 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,386 - $45,783  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 47
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$9.92 - $18.65  
   
Overtime
$15.20 - $36.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $6,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,386 - $45,783  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 47
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Experience Affects Customer Service Representative (CSR) at J.P. Morgan Chase & Co. (JPMCC) Salaries

Experienced
up arrow 8%
National Average
$29,000
Entry-Level
up arrow 12%

Skills That Affect Customer Service Representative (CSR) at J.P. Morgan Chase & Co. (JPMCC) Salaries

Problem Solving
up arrow 2%
National Average
$29,000
Call Center
up arrow 2%
Customer Service
up arrow 5%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 17 votes.
Gender
Female
58%
female alumni
 
Male
42%
male alumni
Years of Experience
1-4 years
32%
5-9 years
21%
10-19 years
38%
20 years or more
9%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 82%
vision benefits Vision: 75% employee benefits None: 11%
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