Customer Service Representative (CSR) with Call center operations Skills in Pittsburgh Salary

The average pay for a Customer Service Representative (CSR) with Call center operations skills in Pittsburgh, Pennsylvania is $13.50 per hour.

$22,468 - $39,262
(Median)
$22K
$32K
$39K
MEDIAN: $31,676
10%
50%
90%

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$11.74 - $22.47
(Median)
$12
$13
$22
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$22,468 - $39,262  
   
Bonus
$2,449  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,052 - $44,443  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.74 - $22.47  
   
Overtime
$18.63  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$2,449  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,052 - $44,443  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 26
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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 19%

Mid-Career
0%

National Average
$29,000

Entry-Level
up arrow 1%

Late-Career
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

1-4 years
37%
5-9 years
32%
10-19 years
18%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 85%
medical benefits
Vision: 64%
dental benefits
None: 12%
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