Customer Service Representative (CSR) Salary at United Healthcare Group (United States)

The average pay for a Customer Service Representative (CSR) at United Healthcare Group is $13.09 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.
Customer Service Representative (CSR) at United Healthcare Group Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.45 - $16.40
(Median)
10
12
14
16
MEDIAN: $13.00
10%
25%
75%
90%
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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$10.45 - $16.40  
   
Overtime
$15.10 - $22.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,013  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,387 - $36,087  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 47
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Experience Affects Customer Service Representative (CSR) at United Healthcare Group Salaries

Mid-Career
up arrow 4%
Experienced
up arrow 3%
National Average
$28,000
Entry-Level
up arrow 2%

Skills That Affect Customer Service Representative (CSR) at United Healthcare Group Salaries

Insurance
up arrow 6%
Customer Service
up arrow 2%
Call Center
up arrow 1%
National Average
$28,000
Computer Service
up arrow 4%

Job Satisfaction

Satisfied Image
Satisfied
Rated 3 out of 5 based on 2 votes.

Gender

Female
88%
female alumni
 
Male
12%
male alumni

Years of Experience

1-4 years
23%
5-9 years
34%
10-19 years
32%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 89%
vision benefits Vision: 77% employee benefits None: 11%
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