Entry-Level Customer Service Representative (CSR) in Wilkes-Barre Salary

An Entry-Level Customer Service Representative (CSR) in Wilkes-Barre, Pennsylvania earns an average wage of $10.75 per hour.

$9.28 - $13.91
$9
$11
$14
MEDIAN: $10
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.28 - $13.91  
   
Overtime
$18.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,650 - $39,126  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 16

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About Wilkes-Barre, Pennsylvania

Luzerne County, Pennsylvania
41,202
Male:
20,107 (48.8%)
Female:
21,095 (51.2%)
Wilkes-Barre (/ˈwɪlksˌbɛər/ or /-bɛəri/) is a city in the Commonwealth of Pennsylvania and the county seat of Luzerne County. It is one of the principal cities in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area. Located at the center of the Wyoming Valley, it is second in size only to the nearby city of Scranton. The Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area had a population of 563,631 as of the 2010 Census, making it the fourth-largest metro/statistical area in the state of Pennsylvania. Wilkes-Barre and the surrounding Wyoming Valley are framed by the Pocono Mountains to the east, the Endless Mountains to the west, and the Lehigh Valley to the south. The Susquehanna River flows through the center of the valley and defines the northwestern border of the city. Wilkes-Barre was founded in 1769 and formally incorporated in 1806. The city grew rapidly in the 19th century after the discovery of nearby coal reserves...
Wilkes-Barre:
$31,361
Pennsylvania:
$53,115
$642
Wilkes-Barre:
$79,500
Pennsylvania:
$164,900
5.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
69 %
Male
31 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 5 votes.
Less than 1 year
5%
1-4 years
85%
5-9 years
10%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

National Average
$27,000

Customer Service
up arrow 15%

Call center operations
up arrow 17%

Call Center
up arrow 20%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 5 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 58%
vision benefits
Vision: 53%
dental benefits
None: 11%
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