Customer Service Representative (CSR) at AT&T Inc. Salary

The average wage for a Customer Service Representative (CSR) at AT&T Inc. Is $14.31 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Microsoft Word, Problem Solving, and Typing. Experience has a moderate effect on salary for this job.

$9.96 - $21.65
(Median)
$10
$14
$22
MEDIAN: $14.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$9.96 - $21.65  
   
Overtime
$10.38 - $44.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00  
   
Profit Sharing
$521  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,682 - $52,895  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 36
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Customer Service Representative (CSR) Job Listings

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AT&T Inc. Reviews

What is it like working as a Customer Service Representative (CSR) at AT&T Inc.?

Customer Service Representative (CSR) in Greensboro:
"Working at AT&T has changed my life."
Pros: Employee recognition. Professional development. Great benefits. Life and work balance.

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 43%

National Average
$31,000


Entry-Level
up arrow 16%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 28%

Problem Solving
up arrow 20%

Typing
up arrow 14%

Phone Support
up arrow 2%

Customer Relations
up arrow 2%

Sales
up arrow 2%

National Average
$31,000

Customer Service
up arrow 2%

Data Entry
up arrow 2%

Call Center
up arrow 4%

Microsoft Excel
up arrow 8%

Microsoft Office
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
4%
1-4 years
31%
5-9 years
24%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 85%
medical benefits
Vision: 80%
dental benefits
None: 12%
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