A Customer Service Representative (CSR) at AT&T Inc. Earns an average wage of $14.53 per hour. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on salary for this job.

$28,496 - $64,701
(Median)
$
$41K
$
MEDIAN: $41,000
50%

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$10.24 - $21.16
(Median)
$10
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$41,000  
   
Bonus
$700  
Commission
$4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,213 - $64,298  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.24 - $21.16  
   
Overtime
$23.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$700  
   
Commission
$4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,213 - $64,298  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 29
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Customer Service Representative (CSR) Job Listings

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AT&T Inc. Reviews

What is it like working as a Customer Service Representative (CSR) at AT&T Inc.?

Customer Service Representative (CSR) in Greensboro:
"Working at AT&T has changed my life."
Pros: Employee recognition. Professional development. Great benefits. Life and work balance.

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Experience Affects Customer Service Representative (CSR) Salaries


National Average
$34,000



Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 7%

Data Entry
up arrow 6%

Problem Solving
up arrow 3%

Sales
up arrow 2%

Customer Relations
up arrow 1%

National Average
$34,000

Customer Service
up arrow 1%

Computer Service
up arrow 7%

Phone Support
up arrow 8%

Typing
up arrow 12%

Call Center
up arrow 13%


Microsoft Excel
up arrow 17%

Microsoft Office
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

1-4 years
31%
5-9 years
31%
10-19 years
31%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 86%
medical benefits
Vision: 83%
dental benefits
None: 11%
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