Entry-Level Customer Service Representative (CSR) in Philadelphia, Pennsylvania Salary

The average pay for an Entry-Level Customer Service Representative (CSR) in Philadelphia, Pennsylvania is $13.17 per hour. A skill in Microsoft Word is associated with high pay for this job.

$27,318 - $41,262
$27K
$34K
$41K
MEDIAN: $34,082
10%
50%
90%

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$7.97 - $18.12
$8
$13
$18
MEDIAN: $13.17
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$27,318 - $41,262  
   
Bonus
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,468 - $39,748  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 24
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$7.97 - $18.12  
   
Overtime
$20.17  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,468 - $39,748  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 38

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About Philadelphia, Pennsylvania

Philadelphia County, Pennsylvania
1,567,442
Male:
741,270 (47.3%)
Female:
826,172 (52.7%)
Philadelphia (/ˌfɪləˈdɛlfiə/) is the largest city in the Commonwealth of Pennsylvania and the fifth-most populous in the United States, with an estimated population in 2014 of 1,560,297. In the Northeastern United States, at the confluence of the Delaware and Schuylkill rivers, Philadelphia is the economic and cultural anchor of the Delaware Valley, a metropolitan area home to 7.2 million people and the eighth-largest combined statistical area in the United States. In 1682, William Penn founded the city to serve as capital of the Pennsylvania Colony. Philadelphia played an instrumental role in the American Revolution as a meeting place for the Founding Fathers of the United States, who signed the Declaration of Independence in 1776 and the Constitution in 1787. Philadelphia was one of the nation's capitals in the Revolutionary War, and served as temporary U.S. capital while Washington, D.C., was under construction. In the 19th century, Philadelphia became a major industrial center...
Philadelphia:
$41,233
Pennsylvania:
$55,702
$952
Philadelphia:
$150,700
Pennsylvania:
$170,600
6.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
11%
1-4 years
73%
5-9 years
16%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲13%

Customer Relationship Management (CRM)
▲8%

Microsoft Excel
▲7%

Call center operations
▲6%

Sales
▲3%

Call Center
▼0%

National Average
$31,000

Phone Support
▼4%

Customer Relations
▼5%

Customer Service
▼6%

Data Entry
▼6%

Typing
▼6%

Problem Solving
▼7%

Microsoft Office
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
74 %
Male
26 %

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 63%
vision benefits
Vision: 53%
no benefits
None: 27%