Customer Service Representative (CSR) with Call center operations Skills in Greensboro, North Carolina Salary

A Customer Service Representative (CSR) with Call center operations skills in Greensboro, North Carolina earns an average wage of $13.26 per hour. Most people with this job move on to other positions after 20 years in this field. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay.

$27,514 - $35,443
$32K
MEDIAN: $32,091
50%

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$9.99 - $17.21
$10
$13
$17
MEDIAN: $13.26
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$32,091  
   
Bonus
$2,100  
Commission
$1,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,726 - $36,155  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.99 - $17.21  
   
Overtime
$15.42  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$2,100  
   
Commission
$1,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,726 - $36,155  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 24

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About Greensboro, North Carolina

Guilford County, North Carolina
285,344
Male:
132,251 (46.3%)
Female:
153,093 (53.7%)
Greensboro (/ˈɡriːnzbʌroʊ/) (formerly Greensborough) is a city in the U.S. state of North Carolina. It is the third-largest city by population in North Carolina and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. According to the 2012 U.S. Census Estimate, Greensboro's population is 277,080. Three major interstate highways (Interstate 85, Interstate 40 and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In 1808, Greensborough (the spelling before 1895) was planned around a central courthouse square to succeed Guilford Court House as the county seat. This county courts were thus placed closer to the geographical center of the county, a location more easily reached at the time by the majority of the county's citizens, who depended on horse and foot for travel. In 2003, the previous Greensboro – Winston-Salem – High Point metropolitan statistical area (MSA)...
Greensboro:
$44,934
North Carolina:
$47,830
$801
Greensboro:
$148,200
North Carolina:
$160,100
3.2%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
7%
1-4 years
27%
5-9 years
33%
10-19 years
20%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲7%

Experienced
▲4%

National Average
$29,000

Entry-Level
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
27%
5-9 years
33%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 79%
vision benefits
Vision: 74%
no benefits
None: 16%