Customer Service Representative (CSR) in Pittsburgh Salary

The average rate for a Customer Service Representative (CSR) in Pittsburgh, Pennsylvania is $13.89 per hour. A skill in Phone Support is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

$25,024 - $44,698
$25K
$31K
$45K
MEDIAN: $30,687
10%
50%
90%

Add this chart to your site: 640px    300px

$9.98 - $19.93
$10
$14
$20
MEDIAN: $13.99
10%
50%
90%

Add this chart to your site: 640px    300px

$0$44K
Salary $25,024 - $44,698
Bonus $2,397
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,189 - $43,753
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 40
Hourly Data $0$29
Hourly Rate $9.98 - $19.93
Overtime $8.17 - $29.34
Annual Data $0$43K
Bonus $2,397
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,189 - $43,753
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 65

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Pittsburgh, Pennsylvania

Allegheny County, Pennsylvania
304,385
Male:
149,690 (49.2%)
Female:
154,695 (50.8%)
Pittsburgh (/ˈpɪtsbərɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. The Combined Statistical Area (CSA) population of 2,659,937 is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania after Philadelphia and the 20th-largest in the U.S. Located at the confluence of the Allegheny and Monongahela rivers, which form the Ohio River, Pittsburgh is known as both "the Steel City" for its more than 300 steel-related businesses, and as the "City of Bridges" for its 446 bridges. The city features 30 skyscrapers, two inclines, a pre-revolutionary fortification and the Point State Park at the confluence of the rivers. The city developed as a vital link of the Atlantic coast and Midwest. The mineral-rich Allegheny Mountains made the area coveted by the French and British empires, Virginia, Whiskey Rebels, and Civil War raiders. Aside from steel,...
Pittsburgh:
$41,293
Pennsylvania:
$55,702
$858
Pittsburgh:
$108,400
Pennsylvania:
$170,600
4.3%

Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 64 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 35 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 26 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 9 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
6%
1-4 years
39%
5-9 years
21%
10-19 years
24%
20 years or more
10%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲14%

▲1%

National Average
$30,000

▼1%

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Phone Support
▲10%

Microsoft Excel
▲7%


Windows Operating System General Use
▲4%

▼0%

National Average
$30,000

Data Processing
▼1%




Customer Relationship Management (CRM)
▼3%


▼6%

▼6%


Computer Service
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
6%
1-4 years
39%
5-9 years
21%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 62%
vision benefits
Vision: 57%
no benefits
None: 23%
ADVERTISEMENT