Customer Service Representative (CSR) at Anthem Salary

A Customer Service Representative (CSR) at Anthem earns an average wage of $13.43 per hour. The skills that increase pay for this job the most are Customer Relations and Typing. People in this job generally don't have more than 20 years' experience.

$12.13 - $19.26
$12
$14
$19
MEDIAN: $13.94
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$12.13 - $19.26  
   
Overtime
$23.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,472 - $46,695  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 23

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Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
37%
5-9 years
19%
10-19 years
33%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲26%

National Average
$33,000

Mid-Career
▼8%

▼10%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲17%

Typing
▲6%

National Average
$33,000

Problem Solving
▼6%


Call Center
▼10%

Insurance
▼11%


Data Entry
▼12%

Phone Support
▼12%

Computer Service
▼14%

Microsoft Office
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

1-4 years
37%
5-9 years
19%
10-19 years
33%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 96%
vision benefits
Vision: 92%
no benefits
None: 4%
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