A Customer Service Representative (CSR) in Portland, Maine earns an average wage of $13.26 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The highest paying skills associated with this job are Microsoft Word and Customer Relationship Management (CRM).

$27,918 - $40,000
(Median)
$
$30K
$
MEDIAN: $29,672
50%

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$10.98 - $17.70
(Median)
$11
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$29,672  
   
Bonus
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $39,800  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.98 - $17.70  
   
Overtime
$21.02  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $39,800  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 33
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 21%

Experienced
up arrow 14%

Mid-Career
up arrow 4%

National Average
$28,000

Entry-Level
up arrow 3%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 17%

Customer Relationship Management (CRM)
up arrow 10%

Problem Solving
up arrow 7%

Customer Service
up arrow 6%

Customer Relations
up arrow 4%

National Average
$28,000

Phone Support
up arrow 1%

Call center operations
up arrow 2%

Call Center
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
23%
10-19 years
20%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 64%
medical benefits
Vision: 52%
dental benefits
None: 24%
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