A Customer Service Representative (CSR) in Portland, Maine earns an average wage of $13.26 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The highest paying skills associated with this job are Microsoft Word and Customer Relationship Management (CRM).

$27,918 - $40,000
$30K
MEDIAN: $29,672
50%

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$10.98 - $17.70
$11
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$29,672  
   
Bonus
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $39,800  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.98 - $17.70  
   
Overtime
$21.02  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $39,800  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 33

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About Portland, Maine

Cumberland County, Maine
66,872
Male:
31,480 (47.1%)
Female:
35,392 (52.9%)
Portland is the largest city in the US state of Maine. Portland had a population of 66,881 in 2010. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population. The Old Port district is frequented by tourists, while Portland Head Light is also a destination. The city seal depicts a phoenix rising from ashes, which is a reference to the recoveries from four devastating fires. Portland was named for the English Isle of Portland, and the city of Portland, Oregon was in turn named after Portland, Maine. Native Americans originally called the Portland peninsula Machigonne ("Great Neck"). Portland, Maine was named for the English Isle of Portland, and the city of Portland, Oregon was in turn named for Portland, Maine. The first European settler was Capt. Christopher Levett, an English naval captain granted 6,000 acres (2,400 ha) in 1623 to found a...
Portland:
$52,139
Maine:
$51,494
$1,000
Portland:
$267,100
Maine:
$180,300
3.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
3%
1-4 years
40%
5-9 years
23%
10-19 years
20%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 21%

Experienced
up arrow 14%

Mid-Career
up arrow 4%

National Average
$28,000

Entry-Level
up arrow 3%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 17%

Customer Relationship Management (CRM)
up arrow 10%

Problem Solving
up arrow 7%

Customer Service
up arrow 6%

Customer Relations
up arrow 4%

National Average
$28,000

Phone Support
up arrow 1%

Call center operations
up arrow 2%

Call Center
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
23%
10-19 years
20%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 64%
vision benefits
Vision: 52%
dental benefits
None: 24%
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