Customer Service Representative (CSR) Salary in Dallas, Texas

A Customer Service Representative (CSR) in Dallas, Texas earns an average wage of $13.47 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Microsoft Excel.

$25,664 - $52,198

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$9.34 - $18.02

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$25,664 - $52,198  
   
Bonus
$0.00 - $2,564  
Profit Sharing
$263.76 - $12,913  
Commission
$2,358 - $9,258  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,582 - $45,028  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 99
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.34 - $18.02  
   
Overtime
$12.83 - $28.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,564  
   
Commission
$2,358 - $9,258  
Profit Sharing
$263.76 - $12,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,582 - $45,028  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 213
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Customer Relationship Management (CRM)
up arrow 17%

Microsoft Excel
up arrow 10%

Microsoft Word
up arrow 8%

Computer Service
up arrow 6%


Office Administration
up arrow 5%

Problem Solving
up arrow 4%

Microsoft Office
up arrow 4%

Insurance
up arrow 3%

Customer Service
up arrow 1%

Call Center
0%

National Average
$31,000

Typing
up arrow 1%

Phone Support
up arrow 2%

Data Entry
up arrow 3%

Sales
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
22%
10-19 years
24%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 68%
vision benefits Vision: 55% employee benefits None: 22%
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