Customer Service Representative (CSR) in Dallas, Texas Salary

The average wage for a Customer Service Representative (CSR) in Dallas, Texas is $13.61 per hour. Most people with this job move on to other positions after 20 years in this career. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$26,679 - $51,677
(Median)
$27K
$36K
$52K
MEDIAN: $35,920
10%
50%
90%

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$9.41 - $18.06
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,679 - $51,677  
   
Bonus
$0.00 - $2,750  
Profit Sharing
$263.76 - $12,913  
Commission
$3,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,783 - $44,937  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 97
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.41 - $18.06  
   
Overtime
$12.56 - $28.74  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,750  
   
Commission
$3,800  
Profit Sharing
$263.76 - $12,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,783 - $44,937  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 231
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 15%

Computer Service
up arrow 6%

Microsoft Word
up arrow 4%

Customer Relations
up arrow 3%

Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Problem Solving
up arrow 2%

Insurance
up arrow 2%

Office Administration
up arrow 1%

National Average
$31,000

Customer Service
up arrow 1%

Call Center
up arrow 1%

Data Entry
up arrow 2%

Typing
up arrow 4%

Phone Support
up arrow 4%

Sales
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
24%
10-19 years
23%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 67%
medical benefits
Vision: 55%
dental benefits
None: 24%
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