Customer Service Representative (CSR) Salary in Dallas, Texas (United States)

A Customer Service Representative (CSR) in Dallas, Texas earns an average wage of $13.59 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Microsoft Excel, Customer Relationship Management (CRM), and Problem Solving.
Customer Service Representative (CSR) in Dallas, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,995 - $49,396
(Median)
25K
33K
40K
49K
MEDIAN: $33,153
10%
50%
75%
90%
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Customer Service Representative (CSR) in Dallas, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.44 - $17.57
(Median)
9
11
14
15
18
MEDIAN: $13.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,995 - $49,396  
   
Bonus
$0.00 - $2,928  
Profit Sharing
$574 - $5,833  
Commission
$983 - $9,258  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,624 - $43,449  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 333
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.44 - $17.57  
   
Overtime
$15.93 - $29.31  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,928  
   
Commission
$983 - $9,258  
Profit Sharing
$574 - $5,833  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,624 - $43,449  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 333
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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas
Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries

Late-Career
up arrow 13%
National Average
$30,000

Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Customer Relationship Management (CRM)
up arrow 15%
Microsoft Excel
up arrow 15%
Problem Solving
up arrow 12%
Insurance
up arrow 8%
Microsoft Office
up arrow 6%
Microsoft Word
up arrow 6%
Office Administration
up arrow 6%
Call Center
up arrow 3%
Computer Service
up arrow 3%
National Average
$30,000
Phone Support
up arrow 1%
Typing
up arrow 2%
Data Entry
up arrow 5%
Sales
up arrow 8%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 57 votes.
Gender
Female
72%
female alumni
 
Male
28%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
41%
5-9 years
21%
10-19 years
24%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 75% dental benefits Dental: 65%
vision benefits Vision: 51% employee benefits None: 23%
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