Customer Service Representative (CSR) Salary in Dallas, Texas (United States)

A Customer Service Representative (CSR) in Dallas, Texas earns an average wage of $13.65 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Microsoft Excel and Customer Relationship Management (CRM).
Customer Service Representative (CSR) in Dallas, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,924 - $49,663
(Median)
25K
29K
33K
40K
50K
MEDIAN: $33,436
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) in Dallas, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.68 - $17.82
(Median)
9
11
14
15
18
MEDIAN: $13.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,924 - $49,663  
   
Bonus
$0.00 - $2,919  
Profit Sharing
$574 - $5,833  
Commission
$1,250 - $9,529  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,928 - $43,366  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 101
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.68 - $17.82  
   
Overtime
$15.83 - $29.58  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,919  
   
Commission
$1,250 - $9,529  
Profit Sharing
$574 - $5,833  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,928 - $43,366  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 218
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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.
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Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries

National Average
$30,000

Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Microsoft Excel
up arrow 17%
Customer Relationship Management (CRM)
up arrow 14%
Microsoft Word
up arrow 8%
Insurance
up arrow 8%
Microsoft Office
up arrow 6%
Office Administration
up arrow 6%
Customer Service
up arrow 4%
Computer Service
up arrow 3%
Call Center
up arrow 2%
National Average
$30,000
Phone Support
up arrow 2%
Typing
up arrow 3%
Data Entry
up arrow 4%
Sales
up arrow 9%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 59 votes.

Gender

Female
73%
female alumni
 
Male
27%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
22%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 68%
vision benefits Vision: 53% employee benefits None: 20%