Customer Service Representative (CSR) in Dallas, Texas Salary

The average wage for a Customer Service Representative (CSR) in Dallas, Texas is $13.76 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

$25,169 - $46,764
$25K
$37K
$47K
MEDIAN: $37,066
10%
50%
90%

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$9.88 - $18.26
$9
$14
$18
MEDIAN: $13.99
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,169 - $46,764  
   
Bonus
$290.87 - $5,152  
Profit Sharing
$3,250  
Commission
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,403 - $43,808  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 50
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$9.88 - $18.26  
   
Overtime
$8.69 - $35.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$290.87 - $5,152  
   
Commission
$1,250  
Profit Sharing
$3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,403 - $43,808  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 147

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United States (change)

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About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 109 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 67 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 48 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 20 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
63 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
2%
1-4 years
43%
5-9 years
25%
10-19 years
19%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲17%

▲8%

National Average
$31,000

▼1%

▼5%

Skills That Affect Customer Service Representative (CSR) Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
2%
1-4 years
43%
5-9 years
25%
10-19 years
19%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 61%
vision benefits
Vision: 55%
no benefits
None: 29%
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