The average wage for a Customer Service Representative (CSR) in Dallas, Texas is $13.69 per hour. Most people with this job move on to other positions after 20 years in this career. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$28,427 - $49,665
$28K
$37K
$50K
MEDIAN: $36,605
10%
50%
90%

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$9.27 - $17.95
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$28,427 - $49,665  
   
Bonus
$297.99 - $7,047  
Profit Sharing
$3,375  
Commission
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,402 - $42,940  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 52
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.27 - $17.95  
   
Overtime
$12.18 - $29.10  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$297.99 - $7,047  
   
Commission
$2,400  
Profit Sharing
$3,375  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,402 - $42,940  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 165

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About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
59 %
Male
41 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.
Less than 1 year
4%
1-4 years
38%
5-9 years
27%
10-19 years
20%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 14%

Windows Operating System General Use
up arrow 5%

Computer Service
up arrow 3%

Data Entry
up arrow 2%

Microsoft Office
up arrow 2%

Phone Support
up arrow 1%

Call Center
0%

Typing
0%

National Average
$31,000

Customer Relations
up arrow 1%

Call center operations
up arrow 2%

Problem Solving
up arrow 3%

Microsoft Excel
up arrow 3%

Microsoft Word
up arrow 4%


Sales
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
27%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 62%
vision benefits
Vision: 53%
dental benefits
None: 30%
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