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Customer Service Representative (CSR) Salary in Dallas, Texas

The average wage for a Customer Service Representative (CSR) in Dallas, Texas is $13.62 per hour. Most people with this job move on to other positions after 20 years in this career. The skills that increase pay for this job the most are Customer Relationship Management (CRM), Microsoft Excel, and Insurance.

$25,266 - $52,502
(Median)
$25K
$35K
$53K
MEDIAN: $35,200
10%
50%
90%

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$9.41 - $18.10
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,266 - $52,502  
   
Bonus
$0.00 - $2,483  
Profit Sharing
$265.58 - $12,822  
Commission
$1,250 - $9,529  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,755 - $45,472  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 95
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.41 - $18.10  
   
Overtime
$14.00 - $29.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,483  
   
Commission
$1,250 - $9,529  
Profit Sharing
$265.58 - $12,822  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,755 - $45,472  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 214

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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries




National Average
$30,000


Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Customer Relationship Management (CRM)
up arrow 18%

Microsoft Excel
up arrow 12%

Insurance
up arrow 12%

Microsoft Word
up arrow 10%


Computer Service
up arrow 9%


Office Administration
up arrow 7%

Microsoft Office
up arrow 6%

Customer Service
up arrow 2%

Call Center
up arrow 1%

Phone Support
0%

National Average
$30,000

Data Entry
up arrow 2%

Typing
up arrow 2%

Sales
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
22%
10-19 years
23%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 24%