Customer Service Representative (CSR) Salary in Dallas, Texas

A Customer Service Representative (CSR) in Dallas, Texas earns an average wage of $13.56 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,688 - $52,117
(Median)
$26K
$35K
$52K
MEDIAN: $35,166
10%
50%
90%

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$9.37 - $17.96
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,688 - $52,117  
   
Bonus
$0.00 - $2,525  
Profit Sharing
$265.58 - $12,822  
Commission
$2,358 - $9,258  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,659 - $44,477  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 100
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.37 - $17.96  
   
Overtime
$12.96 - $28.66  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,525  
   
Commission
$2,358 - $9,258  
Profit Sharing
$265.58 - $12,822  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,659 - $44,477  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 218
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Customer Relationship Management (CRM)
up arrow 16%

Microsoft Excel
up arrow 9%

Microsoft Word
up arrow 6%

Computer Service
up arrow 5%

Office Administration
up arrow 5%

Customer Relations
up arrow 4%

Microsoft Office
up arrow 4%

Problem Solving
up arrow 3%

Insurance
up arrow 3%

Customer Service
0%

Call Center
0%

National Average
$31,000

Typing
up arrow 2%

Phone Support
up arrow 2%

Data Entry
up arrow 4%

Sales
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
22%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 68%
vision benefits Vision: 54% employee benefits None: 23%
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