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Customer Service Representative (CSR) Salary in Dallas, Texas

A Customer Service Representative (CSR) in Dallas, Texas earns an average wage of $13.53 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Customer Relationship Management (CRM) and Insurance.

$25,454 - $52,128
(Median)
$25K
$35K
$52K
MEDIAN: $34,943
10%
50%
90%

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$9.27 - $17.98
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,454 - $52,128  
   
Bonus
$0.00 - $2,085  
Profit Sharing
$265.58 - $12,822  
Commission
$2,358 - $9,258  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,534 - $45,121  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 100
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.27 - $17.98  
   
Overtime
$13.11 - $29.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,085  
   
Commission
$2,358 - $9,258  
Profit Sharing
$265.58 - $12,822  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,534 - $45,121  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 215

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Pay by Experience Level for Customer Service Representative (CSR) in Dallas, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Dallas, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Dallas, Texas Salaries

Customer Relationship Management (CRM)
up arrow 18%

Insurance
up arrow 11%

Microsoft Excel
up arrow 9%

Computer Service
up arrow 7%

Microsoft Word
up arrow 7%

Office Administration
up arrow 7%



Microsoft Office
up arrow 3%

Customer Service
up arrow 1%

Call Center
0%

Phone Support
0%

National Average
$31,000

Typing
up arrow 2%

Data Entry
up arrow 3%

Sales
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
22%
10-19 years
23%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 67%
vision benefits Vision: 54% employee benefits None: 23%
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