Customer Service Representative (CSR) with Call center operations Skills in Detroit, Michigan Salary

A Customer Service Representative (CSR) with Call center operations skills in Detroit, Michigan earns an average wage of $13.04 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay.

$9.10 - $21.43
$9
$13
$21
MEDIAN: $13.04
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.10 - $21.43  
   
Overtime
$15.71  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,118 - $45,436  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 17
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About Detroit, Michigan

Wayne County, Michigan
677,124
Male:
319,265 (47.2%)
Female:
357,859 (52.8%)
Detroit (/dᵻˈtrɔɪt/) is the most populous city in the U.S. state of Michigan, the fourth-largest city in the Midwest and the largest city on the United States–Canada border. It is the seat of Wayne County, the most populous county in the state. The municipality of Detroit had a 2015 estimated population of 677,116, making it the 21st-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people and lies at the heart of the Great Lakes Megalopolis area, with around 60 million people. Roughly one-half of Michigan's population lives in Metro Detroit alone. The Detroit–Windsor area, a commercial link straddling the Canada–U.S. border, has a total population of about 5.7 million. Detroit is a major port on the Detroit River, a strait that connects the Great Lakes system to the Saint Lawrence Seaway. The Detroit Metropolitan Airport is among the most important hubs...
Detroit:
$25,980
Michigan:
$51,084
$747
Detroit:
$42,600
Michigan:
$137,500
10.9%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
5%
1-4 years
30%
5-9 years
15%
10-19 years
35%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲16%

Mid-Career
▲13%

National Average
$28,000

Entry-Level
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
5%
1-4 years
30%
5-9 years
15%
10-19 years
35%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 53%
vision benefits
Vision: 53%
dental benefits
None: 29%
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