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Customer Service Representative (CSR) Salary in Phoenix, Arizona

The average wage for a Customer Service Representative (CSR) in Phoenix, Arizona is $12.76 per hour. People in this job generally don't have more than 20 years' experience. A skill in Insurance is associated with high pay for this job.

$25,059 - $46,704
(Median)
$25K
$33K
$47K
MEDIAN: $32,983
10%
50%
90%

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$9.49 - $17.14
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$25,059 - $46,704  
   
Bonus
$0.00 - $4,122  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,600 - $40,291  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 69
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.49 - $17.14  
   
Overtime
$6.48 - $24.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,122  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,600 - $40,291  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 162

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Pay by Experience Level for Customer Service Representative (CSR) in Phoenix, Arizona

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Late-Career
up arrow 16%

Experienced
up arrow 2%


National Average
$29,000


Skills That Affect Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Insurance
up arrow 12%

Microsoft Excel
up arrow 10%

Data Entry
up arrow 8%

Customer Relationship Management (CRM)
up arrow 7%

Data Processing
up arrow 2%

Call Center
up arrow 1%

Problem Solving
up arrow 1%

Microsoft Office
0%

National Average
$29,000

Customer Service
up arrow 2%

Typing
up arrow 5%

Customer Relations
up arrow 7%

Phone Support
up arrow 7%

Sales
up arrow 7%

Computer Service
up arrow 8%

Microsoft Word
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 42 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
2%
1-4 years
43%
5-9 years
24%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 60%
vision benefits Vision: 51% employee benefits None: 23%