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Customer Service Representative (CSR) Salary in Phoenix, Arizona (United States)

The average wage for a Customer Service Representative (CSR) in Phoenix, Arizona is $12.77 per hour. People in this job generally don't have more than 20 years' experience. The skills that increase pay for this job the most are Insurance and Microsoft Excel.
Customer Service Representative (CSR) in Phoenix, Arizona Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,634 - $47,556
(Median)
25K
29K
38K
48K
MEDIAN: $32,749
10%
25%
75%
90%
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Customer Service Representative (CSR) in Phoenix, Arizona Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.24 - $16.67
(Median)
9
11
13
15
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,634 - $47,556  
   
Bonus
$0.00 - $3,151  
Commission
$620 - $4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,409 - $40,058  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 70
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.24 - $16.67  
   
Overtime
$9.70 - $23.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,151  
   
Commission
$620 - $4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,409 - $40,058  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 174
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Phoenix, Arizona

Median of all compensation (including tips, bonus, and overtime) by years of experience.
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Experience Affects Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Late-Career
up arrow 20%
Experienced
up arrow 3%
National Average
$29,000

Skills That Affect Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Insurance
up arrow 13%
Microsoft Excel
up arrow 10%
Data Entry
up arrow 7%
Customer Relationship Management (CRM)
up arrow 7%
Data Processing
up arrow 3%
Call Center
up arrow 1%
National Average
$29,000
Problem Solving
up arrow 1%
Customer Service
up arrow 3%
Microsoft Office
up arrow 5%
Phone Support
up arrow 6%
Typing
up arrow 6%
Sales
up arrow 6%
Customer Relations
up arrow 8%
Microsoft Word
up arrow 8%
Computer Service
up arrow 10%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 41 votes.

Gender

Female
60%
female alumni
 
Male
40%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
43%
5-9 years
26%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 58%
vision benefits Vision: 48% employee benefits None: 26%