Customer Service Representative (CSR) Salary in Phoenix, Arizona (United States)

The average wage for a Customer Service Representative (CSR) in Phoenix, Arizona is $12.84 per hour. People in this job generally don't have more than 20 years' experience. A skill in Insurance is associated with high pay for this job.
Customer Service Representative (CSR) in Phoenix, Arizona Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,949 - $48,373
(Median)
25K
32K
38K
48K
MEDIAN: $32,496
10%
50%
75%
90%
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Customer Service Representative (CSR) in Phoenix, Arizona Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.06 - $17.36
(Median)
9
11
13
15
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,949 - $48,373  
   
Bonus
$0.00 - $4,055  
Commission
$1,000 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,298 - $41,903  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 279
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.06 - $17.36  
   
Overtime
$10.36 - $26.71  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,055  
   
Commission
$1,000 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,298 - $41,903  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 279
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Pay by Experience Level for Customer Service Representative (CSR) in Phoenix, Arizona
Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Late-Career
up arrow 31%
Experienced
up arrow 8%
National Average
$29,000

Skills That Affect Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Insurance
up arrow 13%
Customer Relationship Management (CRM)
up arrow 9%
Microsoft Excel
up arrow 9%
Data Entry
up arrow 7%
Data Processing
up arrow 5%
Problem Solving
up arrow 4%
Call Center
up arrow 2%
National Average
$29,000
Customer Service
up arrow 2%
Typing
up arrow 6%
Customer Relations
up arrow 7%
Phone Support
up arrow 7%
Microsoft Office
up arrow 8%
Microsoft Word
up arrow 9%
Sales
up arrow 11%
Computer Service
up arrow 11%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 49 votes.
Gender
Female
58%
female alumni
 
Male
42%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
43%
5-9 years
25%
10-19 years
21%
20 years or more
9%
Common Health Benefits
medical benefits Medical: 74% dental benefits Dental: 61%
vision benefits Vision: 51% employee benefits None: 24%
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