Customer Service Representative (CSR) Salary in Phoenix, Arizona

The average wage for a Customer Service Representative (CSR) in Phoenix, Arizona is $12.68 per hour. People in this job generally don't have more than 20 years' experience. A skill in Insurance is associated with high pay for this job.

$25,849 - $45,943

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$9.69 - $17.37

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,849 - $45,943  
   
Bonus
$0.00 - $4,404  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,747 - $39,548  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 62
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.69 - $17.37  
   
Overtime
$6.48 - $24.06  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,404  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,747 - $39,548  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 164
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Phoenix, Arizona

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Late-Career
up arrow 20%



National Average
$29,000


Skills That Affect Customer Service Representative (CSR) in Phoenix, Arizona Salaries

Insurance
up arrow 13%

Microsoft Excel
up arrow 9%

Customer Relationship Management (CRM)
up arrow 9%

Data Entry
up arrow 6%

Microsoft Office
up arrow 5%

Data Processing
up arrow 3%

Problem Solving
up arrow 2%

Call Center
up arrow 1%

National Average
$29,000

Customer Service
up arrow 2%

Phone Support
up arrow 2%

Customer Relations
up arrow 4%

Typing
up arrow 6%

Microsoft Word
up arrow 6%

Sales
up arrow 7%

Computer Service
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
2%
1-4 years
42%
5-9 years
25%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 60%
vision benefits Vision: 52% employee benefits None: 24%
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