Customer Service Representative (CSR) in Phoenix, Arizona Salary

The average wage for a Customer Service Representative (CSR) in Phoenix, Arizona is $13.07 per hour. People in this job generally don't have more than 20 years' experience. A skill in Insurance is associated with high pay for this job.

$25,553 - $46,267
(Median)
$26K
$33K
$46K
MEDIAN: $32,650
10%
50%
90%

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$9.80 - $17.60
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,553 - $46,267  
   
Bonus
$0.00 - $4,797  
Profit Sharing
$1,451  
Commission
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,887 - $39,624  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 68
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.80 - $17.60  
   
Overtime
$6.48 - $24.32  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,797  
   
Commission
$2,500  
Profit Sharing
$1,451  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,887 - $39,624  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 185
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 17%



National Average
$30,000


Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
up arrow 17%

Microsoft Excel
up arrow 9%

Customer Relationship Management (CRM)
up arrow 7%

Data Entry
up arrow 6%

Microsoft Office
up arrow 4%

Data Processing
up arrow 3%

Problem Solving
up arrow 2%

Customer Relations
up arrow 1%

Phone Support
up arrow 1%

Computer Service
up arrow 1%

Microsoft Word
up arrow 1%

Call Center
0%

National Average
$30,000

Customer Service
up arrow 2%

Typing
up arrow 5%

Sales
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
24%
10-19 years
21%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
medical benefits
Vision: 56%
dental benefits
None: 21%
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