Customer Service Representative (CSR) in Fayetteville, North Carolina Salary

The average pay for a Customer Service Representative (CSR) in Fayetteville, North Carolina is $12.73 per hour. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay. A skill in Call Center is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

$24,598 - $35,531
$32K
MEDIAN: $32,250
50%

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$7.76 - $17.53
$7
$13
$18
MEDIAN: $12.73
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$32,250  
   
Bonus
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,868 - $38,108  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 6
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$7.76 - $17.53  
   
Overtime
$15.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,868 - $38,108  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 35
© PayScale, Inc. @ www.payscale.com

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About Fayetteville, North Carolina

Cumberland County, North Carolina
201,965
Male:
101,051 (50.0%)
Female:
100,914 (50.0%)
Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city. Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the sixth-largest municipality in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River. With an estimated population in 2013 of 210,533 people, the Fayetteville metropolitan area is the largest in southeastern North Carolina, and the fifth-largest in the state. Suburban areas of metro Fayetteville include Fort Bragg, Hope Mills, Spring Lake, Raeford, Pope Field, Rockfish, Stedman, and Eastover. Fayetteville's mayor is Nat Robertson, who is serving...
Fayetteville:
$40,408
North Carolina:
$47,830
$871
Fayetteville:
$121,700
North Carolina:
$160,100
6.3%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
81 %
Male
19 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
2%
1-4 years
27%
5-9 years
32%
10-19 years
39%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲21%

▲18%

National Average
$28,000

▼14%

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲20%


National Average
$28,000

Typing
▼4%

Microsoft Office
▼4%


Problem Solving
▼9%

Microsoft Word
▼15%

Phone Support
▼27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
32%
10-19 years
39%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 77%
vision benefits
Vision: 73%
dental benefits
None: 23%
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