Customer Service Representative (CSR) with Problem Solving Skills Salary

The average wage for a Customer Service Representative (CSR) with Problem Solving skills is $13.41 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$25,682 - $50,076
(Median)
$26K
$36K
$50K
MEDIAN: $35,575
10%
50%
90%

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$9.60 - $18.42
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,682 - $50,076  
   
Bonus
$0.00 - $2,962  
Profit Sharing
$199.11 - $4,271  
Commission
$290.87 - $7,191  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,806 - $43,712  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,541
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.60 - $18.42  
   
Hourly Tips
$0.00 - $6.12  
Overtime
$12.97 - $28.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,962  
   
Commission
$290.87 - $7,191  
Profit Sharing
$199.11 - $4,271  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,806 - $43,712  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 4,551
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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $30,428

Larger city markers indicate a job is popular in that location.
United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 17%

Experienced
up arrow 8%

Mid-Career
up arrow 1%

National Average
$30,000

Entry-Level
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1360 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
26%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 62%
medical benefits
Vision: 51%
dental benefits
None: 25%
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