Customer Service Representative (CSR) with Problem Solving Skills Salary

The average wage for a Customer Service Representative (CSR) with Problem Solving skills is $13.54 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$26,278 - $50,885
(Median)
$26K
$37K
$51K
MEDIAN: $36,661
10%
50%
90%

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$9.67 - $18.50
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$26,278 - $50,885  
   
Bonus
$292.54 - $4,995  
Profit Sharing
$193.92 - $4,018  
Commission
$291.87 - $9,744  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,843 - $44,126  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,274
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.67 - $18.50  
   
Hourly Tips
$0.06 - $7.50  
Overtime
$13.92 - $29.17  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$292.54 - $4,995  
   
Commission
$291.87 - $9,744  
Profit Sharing
$193.92 - $4,018  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,843 - $44,126  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 4,470
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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $30,622

Larger city markers indicate a job is popular in that location.
United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 16%

Experienced
up arrow 10%

Mid-Career
up arrow 1%

National Average
$31,000

Entry-Level
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1170 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
22%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 61%
medical benefits
Vision: 52%
dental benefits
None: 27%
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