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Customer Service Representative (CSR) Salary with Problem Solving skills

The average wage for a Customer Service Representative (CSR) with Problem Solving skills is $13.45 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.
$25,909 - $50,158
(Median)
26K
30K
35K
42K
50K
MEDIAN: $35,383
10%
25%
50%
75%
90%

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$9.63 - $18.48
(Median)
9
11
13
16
18
MEDIAN: $13.00
10%
25%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,909 - $50,158  
   
Bonus
$0.00 - $2,517  
Profit Sharing
$200.00 - $4,300  
Commission
$153.19 - $14,138  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,889 - $44,005  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 952
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.63 - $18.48  
   
Hourly Tips
$0.00 - $6.06  
Overtime
$11.90 - $28.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,517  
   
Commission
$153.19 - $14,138  
Profit Sharing
$200.00 - $4,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,889 - $44,005  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 2,572
United States (change)

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Pay by Experience Level for Customer Service Representative (CSR) with Problem Solving skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Experience Affects Customer Service Representative (CSR) with Problem Solving skills Salaries


Experienced
up arrow 8%

Mid-Career
0%

National Average
$31,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 963 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
27%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 63%
vision benefits Vision: 50% employee benefits None: 24%