Customer Service Representative (CSR) Salary with Problem Solving skills (United States)

A Customer Service Representative (CSR) with Problem Solving skills earns an average wage of $13.44 per hour. Most people with this job move on to other positions after 20 years in this career.
Customer Service Representative (CSR) with Problem Solving skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,600 - $50,448
(Median)
26K
30K
35K
42K
50K
MEDIAN: $35,217
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) with Problem Solving skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.62 - $18.63
(Median)
9
13
16
19
MEDIAN: $13.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,600 - $50,448  
   
Bonus
$0.00 - $2,500  
Profit Sharing
$199.47 - $4,949  
Commission
$146.81 - $6,843  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,848 - $44,197  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 857
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.62 - $18.63  
   
Hourly Tips
$0.00 - $6.12  
Overtime
$11.79 - $28.50  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,500  
   
Commission
$146.81 - $6,843  
Profit Sharing
$199.47 - $4,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,848 - $44,197  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 2,255
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Pay by Experience Level for Customer Service Representative (CSR) with Problem Solving skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Charlotte
up arrow 21%
up arrow 13%
New York
up arrow 13%
Portland
up arrow 13%
up arrow 9%
San Diego
up arrow 9%
up arrow 8%
Milwaukee
up arrow 3%
Atlanta
up arrow 2%
St. Louis
up arrow 2%
Los Angeles
0%
National Average
$31,000
Phoenix
up arrow 2%
Orlando
up arrow 2%
Miami
up arrow 9%
Columbus
up arrow 18%
Larger circles over a city indicate a job is popular in that location.
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Experience Affects Customer Service Representative (CSR) with Problem Solving skills Salaries

Experienced
up arrow 7%
Mid-Career
0%
National Average
$31,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 902 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
28%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 64%
vision benefits Vision: 51% employee benefits None: 24%