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Customer Service Representative (CSR) Salary with Problem Solving skills

The average wage for a Customer Service Representative (CSR) with Problem Solving skills is $13.43 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$26,136 - $50,225
(Median)
$26K
$35K
$50K
MEDIAN: $35,462
10%
50%
90%

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$9.65 - $18.47
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,136 - $50,225  
   
Bonus
$0.00 - $2,685  
Profit Sharing
$201.89 - $4,392  
Commission
$294.41 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,888 - $43,925  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,112
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.65 - $18.47  
   
Hourly Tips
$0.00 - $4.12  
Overtime
$12.32 - $28.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,685  
   
Commission
$294.41 - $7,891  
Profit Sharing
$201.89 - $4,392  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,888 - $43,925  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 3,166

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Pay by Experience Level for Customer Service Representative (CSR) with Problem Solving skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

United States (change)

Experience Affects Customer Service Representative (CSR) with Problem Solving skills Salaries


Experienced
up arrow 8%

Mid-Career
0%

National Average
$30,000

Entry-Level
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1091 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
27%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 63%
vision benefits Vision: 51% employee benefits None: 24%
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