Customer Service Representative (CSR) Salary with Problem Solving skills (United States)

A Customer Service Representative (CSR) with Problem Solving skills earns an average wage of $13.40 per hour. Most people with this job move on to other positions after 20 years in this career.
Customer Service Representative (CSR) with Problem Solving skills Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,713 - $50,834
(Median)
26K
30K
35K
43K
51K
MEDIAN: $35,323
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) with Problem Solving skills Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.56 - $18.63
(Median)
9
13
16
19
MEDIAN: $13.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,713 - $50,834  
   
Bonus
$0.00 - $2,523  
Profit Sharing
$199.47 - $5,022  
Commission
$151.01 - $6,655  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,789 - $44,570  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 2,859
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.56 - $18.63  
   
Hourly Tips
$0.00 - $6.16  
Overtime
$11.81 - $28.69  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,523  
   
Commission
$151.01 - $6,655  
Profit Sharing
$199.47 - $5,022  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,789 - $44,570  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 2,859
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Pay by Experience Level for Customer Service Representative (CSR) with Problem Solving skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Charlotte
up arrow 21%
up arrow 13%
New York
up arrow 13%
Portland
up arrow 13%
San Diego
up arrow 11%
up arrow 10%
Dallas
up arrow 10%
St. Louis
up arrow 7%
Milwaukee
up arrow 4%
Atlanta
up arrow 2%
Phoenix
0%
National Average
$31,000
Orlando
up arrow 3%
Los Angeles
up arrow 6%
Miami
up arrow 8%
Columbus
up arrow 19%
Larger circles over a city indicate a job is popular in that location.

Experience Affects Customer Service Representative (CSR) with Problem Solving skills Salaries

Late-Career
up arrow 19%
Experienced
up arrow 7%
Mid-Career
0%
National Average
$31,000

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 832 votes.

Gender

Female
77%
female alumni
 
Male
23%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
28%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 64%
vision benefits Vision: 50% employee benefits None: 23%
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