Customer Service Representative (CSR) with Problem Solving Skills Salary

The average wage for a Customer Service Representative (CSR) with Problem Solving skills is $13.58 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$26,299 - $51,103
$26K
$37K
$51K
MEDIAN: $37,075
10%
50%
90%

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$9.70 - $18.59
$9
$14
$19
MEDIAN: $13.58
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,299 - $51,103  
   
Bonus
$254.35 - $4,967  
Profit Sharing
$194.58 - $4,009  
Commission
$306.39 - $9,939  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,846 - $44,450  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,332
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.70 - $18.59  
   
Hourly Tips
$0.06 - $6.52  
Overtime
$14.19 - $29.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$254.35 - $4,967  
   
Commission
$306.39 - $9,939  
Profit Sharing
$194.58 - $4,009  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,846 - $44,450  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 4,709

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 3,075 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 1,885 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 1,769 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 630 salaries.

Pay Difference by Location

National Average: $30,748

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1272 votes.
Less than 1 year
3%
1-4 years
40%
5-9 years
22%
10-19 years
25%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲15%

▲10%

▲2%

National Average
$31,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1272 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
22%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 60%
vision benefits
Vision: 52%
no benefits
None: 28%